Public Service

**Public Service – CCEB (Botteles Equestrian Culture Center)** About the Opportunity We are seeking a person to work in public service, responsible
- Multichannel customer service
- Excellent communication skills
- Opportunities for growth

At Mercado Libre, we are democratizing commerce and financial services to transform people's lives across Latin America. Join this purpose! **At Mercado Envios, we manage our sellers' inventory and deliver products to our buyers, enhancing their experience on our platform. In a world of constant evolution, our ability to quickly deliver products purchased through Mercado Libre has become a requirement to compete. Join the team leading logistics across Latin America, delivering world-class customized solutions and integrating local and regional carriers through borderless commerce.** **We have a challenge for people who:** * Radiate entrepreneurial energy: driven by curiosity, never give up, and focus on surpassing their own limits. * Give their all because they love working with commitment and dedication. * Embrace change as opportunity and learn from their mistakes. * Prioritize excellence and execution in how they get things done. * Foster a positive atmosphere, joy, and fun. * Know how to build alongside others and enjoy working in teams. Imagine yourself leading challenging, dynamic, and innovative projects, **and being responsible for:** * Leading the team and ensuring operational success across all involved processes, directly managing leaders and indirectly managing representatives. * Analyzing performance indicators and operational reports, monitoring various activities to identify improvement opportunities. * Developing and communicating analyses, proposing solutions to enhance key metrics and ensure operational excellence. * Identifying and implementing process improvements, making strategic decisions that elevate the experience of both sellers and buyers on our platform. * Developing and engaging a highly efficient team, promoting the highest safety standards while cultivating a positive work environment. Requirements: * Bachelor’s degree completed in Production Engineering, Transportation Engineering, Logistics Engineering, Logistics, or related fields. * Proficiency in Microsoft Office Suite, WMS/LMS systems, and knowledge of Artificial Intelligence (AI). * Proven experience managing people and operational teams, with focus on safety, quality, and productivity. * Experience managing direct and indirect teams, acting as a cultural ambassador for our principles and staying closely connected with all team levels. * Availability to work onsite in Guaíba \- RS. We offer you: * The opportunity to be part of an entrepreneurial company where we love thinking big and long-term. * The chance to be the protagonist of your development in an environment full of opportunities, learning, growth, expansion, and challenging projects. * Collaboration and knowledge-sharing with outstanding professionals and experts. * An excellent work environment, equipped with everything you need to have a great experience. :) Join our team! Mercado Libre does not contact candidates offering opportunities in exchange for monetary payment. All open positions are available on our careers website. If you receive any requests for money, be cautious!

João Silva
Indeed · HR