Public Service

**Public Service – CCEB (Botteles Equestrian Culture Center)** About the Opportunity We are seeking a person to work in public service, responsible
- Multichannel customer service
- Excellent communication skills
- Opportunities for growth

At NIO, we believe technology connects people and transforms the future. We are an innovative, excellence-driven company operating with a dynamic and collaborative culture. Our team works autonomously, passionately, and committedly, always pursuing the best results. We are seeking a Data Specialist to work autonomously on end\-to\-end projects, leading efforts from requirements gathering and technical solution design through to final delivery. You will be responsible for developing and maintaining scalable data pipelines (ETL/ELT) in a cloud environment, ensuring data quality and integrity. Your expertise will be critical in serving as the technical focal point for Data Science, Acquisition, Product, and Finance teams—translating business needs into efficient analytical architectures. Join a team that champions a data\-driven culture and drives strategic decision-making! **Responsibilities and duties** * **Business Partnering:** Serve as the technical focal point for Data Science, Acquisition, Product, and Finance teams, translating business requirements into efficient analytical architectures. * **Self\-Service BI:** Design and automate complex dashboards in Power BI, ensuring usability, data governance, and clarity in indicator presentation. * **Data Modeling:** Structure data models using dimensional modeling (*Star Schema*) to optimize query performance. * **Storytelling:** Synthesize complex analyses into executive narratives that support senior management in strategic decision-making. * **Data Lifecycle:** Work autonomously on *end\-to\-end* projects, leading from requirements gathering and technical solution design through modeling, transformation, and final delivery (analyses, dashboards, or gold layer). * **Pipeline Engineering:** Develop and maintain scalable, high-performance data pipelines (ETL/ELT) in a cloud environment, applying best practices in automation and failure monitoring. * **Data Governance:** Ensure data quality, integrity, and accuracy by implementing technical documentation, validation tests, and version control (Git) for transformations. * **Data Culture:** Promote *best practices* in data engineering and act as an advocate for the *data\-driven* culture, ensuring deliverables directly add business value. **Requirements and qualifications** * **Academic background:** Bachelor’s degree in Computer Science, Engineering, Statistics, Mathematics, or related fields. * **Technical stack:** Solid proficiency in SQL (CTEs, *window functions*, query tuning), Python, and fundamentals of dimensional modeling. * **BI tooling:** Proven experience developing with Power BI (advanced DAX, *performance tuning*, Power BI Embedded, or workspace governance). * **GCP Ecosystem:** Strong command of Google Cloud Platform services (BigQuery, Dataform, or dbt). * **Data engineering:** Proficiency in data transformation tools and version control (Git/dbt). * **Business acumen:** Practical experience managing metrics, business KPIs, and tracking methodologies (OKRs). * **Soft skills:** Assertive communication, problem-solving autonomy, analytical mindset, and proactivity in suggesting process improvements. * **Differentiators:** * Hands-on experience with Telecom-specific KPIs (Churn, ARPU, Net Adds, SAC). * Postgraduate education (Specialization, MBA, or Master’s) in BI, Analytics, or related areas. **Additional information** Benefits: * Meal Allowance and/or Food Voucher * Transportation Voucher * Health Insurance * Dental Insurance * Life Insurance * Private Pension Plan * Profit-Sharing Program (PPR) * Pharmacy Allowance * Childcare Assistance * Flexible Working Hours * V.tal Benefits Club * Extended Maternity Leave (6 months) * Extended Paternity Leave (20 days) **THE FUTURE STARTS HERE — AND WE’LL BUILD IT WITH YOU** ---------------------------------------------------------------- **We are V.tal, a company founded to enable connection to the digital world and transform people’s lives.** We strive to position Brazil among the most digitally advanced countries globally—promoting digital inclusion, enabling new businesses, and driving regional development. This is possible because we launched with Brazil’s largest fiber-optic network and a team that delivers results. We operate as a neutral, shared infrastructure open to telecom operators, ISPs, and partners of all sizes and regions—a source of great pride for us. This robust foundation enables us to offer broad coverage and extensive reach, helping our customers go further while optimizing their investments. **OUR TEAM** We are connected, agile, and driven by outstanding results. Our workplace is light-hearted because it is built on collaboration, mutual trust, and shared celebration of every achievement. Here, we don’t make excuses—we find solutions. With this high-performing team, we work daily to place Brazil at the top of the list of the world’s most digitally advanced nations—advancing digital inclusion and fostering economic and social development. **OUR CORE PRINCIPLES** **We play fair and trust each other.** **Continuous evolution and learning is our mantra. Without learning, there is no evolution.** **We are obsessed with excellence and high performance. The pursuit of results happens daily—in every decision we make.** **Work hard, play hard! We stay focused and maintain a healthy environment.** **DO YOU IDENTIFY WITH OUR PROPOSAL? THEN JOIN US TODAY TO BUILD THE FUTURE!** Remember that internet that simply works—connecting you seamlessly to what truly matters, without unpleasant surprises? We know the telecommunications market must change. And we’re here to make it happen. We are **Nio**, a technology company delivering fiber-optic internet solutions for homes and businesses across Brazil. Already, we serve **approximately 4 million customers**, and this is only the beginning. **Why does Nio exist?** **Our mission:** To accelerate the evolution of individuals and businesses through technology. **Our essence:** We look after people—and look ahead. Because innovation only makes sense when it improves people’s lives. That applies not only to our customers but also to those who make it all happen: **the people who work here.** **Working at Nio means…** Being part of a company that puts the customer at the center of everything. Having autonomy and room to grow. Working alongside people who believe in what they do. Building something new in a collaborative, energetic environment. **We’re just getting started—and you can be part of this transformation. Join Nio and help create Brazil’s new digital era!**

João Silva
Indeed · HR