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Senior Systems Analyst (Focus: IT Governance – Systems)

Indeed

Company

Job typeFull-time
Workplace typeRemote
Experience levelMore than 10 years
Education levelBachelor's Degree

Description

At Minerva Foods, the leading beef exporter in South America, the Systems Development area plays a crucial role in advancing the company’s technological capabilities. With operations in over 100 countries and a global presence spanning Brazil, Argentina, Colombia, Paraguay, Uruguay, and Australia, the Systems Development team is responsible for designing and implementing innovative technological solutions that drive our business forward and support company operations across five continents. The mission of the Systems Development area is to deliver IT solutions that not only meet daily operational needs but also empower the company’s strategic operations. We develop robust and efficient systems critical to the functioning of industrial units, distribution centers, and international workshops. Our focus is to ensure technology remains consistently aligned with market-leading practices and trends, strategically differentiating\-us from competitors. We are committed to continuously improving our processes and products to deliver world-class technical support that enhances Minerva Foods’ competitiveness. The solutions developed by our team directly impact the company’s performance, ensuring strategic and operational decisions are grounded in reliable and innovative systems. We maintain ongoing dialogue with executive leadership and actively promote changes that refine our internal culture and processes. Through our dedication to software development excellence, we steer Minerva Foods toward a technologically advanced and operationally efficient future. **Responsibilities and Duties** * Define and formalize processes and best practices for system development, integration, delivery, and operations. * Implement governance frameworks, decision-making models, and change and release controls. * Audit execution of defined processes and validate compliance across projects and deliveries. * Design, establish, and review SLAs, KPIs, and governance metrics (e.g., availability, delivery lead time, failure rate, correction cycle time). * Create and maintain governance reports and dashboards for leadership and stakeholders. * Monitor outcomes of adopted practices and initiate corrective actions when indicators reveal deviations. * Manage and govern the systems portfolio; support initiative prioritization jointly with business and architecture teams. * Review and approve architectural decisions and critical changes impacting quality, security, and scalability. * Conduct and support internal and external audits related to processes, security, and compliance. * Document processes, policies, and standards; train teams on governance practices and tool usage. * Facilitate communication among business, development, operations, and security teams to align governance expectations and requirements. **Requirements and Qualifications** **Education and Experience** * Bachelor’s degree in Computer Science, Engineering, Information Systems, or related field. * Proven experience in IT governance and software lifecycle management (analysis, development, testing, deployment, operations). * Practical experience conducting process audits, defining SLAs/KPIs, and preparing governance reports. **Tools and Technologies (Practical Knowledge)** * Development management: Jira, Confluence, GitHub/GitLab/Bitbucket, Azure DevOps. * ITSM / incident management: ServiceNow, Freshservice, or similar. * Reporting and analytics: Power BI or advanced Excel. * Working knowledge of SQL and scripting (Python, Bash) for data extraction and analysis. * Process modeling tools: BPMN, Visio, or similar. **Frameworks, Standards, and Methodologies** * Familiarity with COBIT and ITIL. * Exposure to DevOps practices, CI/CD, and automated testing. * Understanding of system architecture, integration, and security standards. **Courses and Certifications (Required / Preferred)** * Preferred: ITIL 4 Foundation. * Advantageous: ISO 27001 Lead Implementer / Lead Auditor. * Advantageous: Project management. **Behavioral and Technical Competencies** * Ability to define clear, measurable processes and metrics. * Skill in auditing, identifying non-conformities, and proposing corrective actions. * Clear communication with technical teams and business stakeholders. * Data- and results-oriented mindset; attention to detail and evidence-based decision making. * Influence and negotiation skills to align priorities and ensure adoption of governance practices. * Autonomy to lead cross-functional initiatives and manage risks. **Additional Information** As the leading beef exporter in South America, Minerva Foods connects people, food, and technology with excellence. We operate in over 100 countries, with 46 facilities distributed across Brazil, Paraguay, Argentina, Uruguay, Colombia, Chile, and Australia. Our solid management, combined with innovation, positions us as a global benchmark in the food industry. At Minerva Foods, technology plays a strategic role in evolving our processes and building innovative solutions. We continuously invest in digital transformation, information security, and automation to ensure operational efficiency and drive sustainability across our entire production chain. #### **Connect\-to this purpose** If you seek challenges and wish to join a team that transforms data into insights, enhances technological infrastructure, and develops innovative solutions for the food industry, Minerva Foods is the right place for you. Here, you will have the opportunity to work on strategic projects, cutting-edge technologies, and a collaborative team that drives innovation. Join Minerva Foods’ technology team and help shape the future of the industry with solutions that make a difference.

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Posted by

João Silva

Indeed · HR

Location

João Silva

Indeed · HR

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