Support Confrapag's commercial activities, ensuring monitoring of licensees and clients from onboarding through to the completion of their first transactions, contributing to the company's sustainable growth and strengthening of commercial relationships. * Conduct risk analysis for licensees and clients, ensuring registration security and compliance. * Monitor CAF and biometric verification processes, ensuring proper validation and approval. * Track activation and onboarding progress until the client's first transaction, guaranteeing efficient process completion. * Monitor licensees' career development plans, identifying advancements and recognition opportunities, making congratulatory calls and verifying markup. * Inform licensees about Confrapag events, live streams, and broadcasts, encouraging engagement and participation. * Support sales execution and contract formalization, ensuring smooth commercial processes. * Conduct post\-sale follow\-up, ensuring customer satisfaction and identifying opportunities for improvement. * Collaborate with internal departments (e.g., support, registration, finance, and marketing) to guarantee comprehensive handling of commercial requests. * Propose commercial policies and strategies based on market insights and licensee feedback. * Safeguard company assets. * Support management by reporting issues and irregularities related to the area of responsibility. * Attend training sessions and meetings as scheduled by the company.
João Silva
Indeed · HR
João Silva
Indeed · HR
