Relationship Assistant

Description

**Activities:** 1\. Promote the company's dental products at events, booths, and relationship-building activities, highlighting benefits and differentiators. 2\. Conduct on-call support sessions to clarify information about plans, coverage, and procedures. 3\. Prospect new customers and companies, strengthening the operator's commercial base. 4\. Maintain active relationships with partner companies and beneficiaries, ensuring satisfaction and contract renewals. 5\. Use the company's communication channels professionally and consistently. 6\. Monitor post-sales, providing support to resolve pending issues and ensure service continuity. 7\. Record interactions and service instances in the system, keeping the history up to date. 8\. Support marketing and relationship initiatives by contributing field insights and beneficiary feedback. 9\. Prepare event and on-call session reports, indicating results, recurring demands, and improvement opportunities. 10\. Meet commercial targets and performance indicators defined by management. 11\. Monitor promotional and incentive campaigns, actively contributing to maximize results. 12\. Support cancellation reversals and customer retention by proposing negotiation solutions. **Requirements:** * Completed high school education; * Experience in public-facing customer service; * 1 year of experience in customer service, sales, relationship management, or product promotion, preferably in the healthcare sector. Compensation: R$1\.600,00 \- R$2\.000,00 per month Benefits: * Medical assistance * Dental assistance * Education allowance * Company mobile phone * Life insurance * Food voucher * Meal voucher * Transportation voucher Work location: On-site