Groups and Events Assistant

Description

Job Summary: The professional will promote the sale of hotel products and services, manage room availability, negotiate proposals with clients, and coordinate events. Key Highlights: 1. Promote the sale of hotel products and services and coordinate events. 2. Negotiate proposals with clients, ensuring the best commercial terms. 3. Collaborate with teams and departments to provide detailed clarifications. **Company Description** **About the company:** Minor Hotels owns, manages, and operates a diversified portfolio of over 530 hotels, resorts, and branded residences across six continents. Flexible and adaptable to market trends, we drive growth through our eight hotel brands, along with a suite of related hospitality businesses and strategic partnerships with other leading hotel brands worldwide. Led by the authentic luxury of our flagship brand, Anantara Hotels, Resorts \& Spas, Minor Hotels has established itself as a global force in the hospitality industry. The continued growth of Anantara and Avani Hotels \& Resorts, and the acquisition of brands such as Tivoli Hotels \& Resorts, Oaks Hotels, Resorts \& Suites, NH Hotels, nhow Hotels, NH Collection, and Elewana have positioned us in key markets worldwide. Minor Hotels is part of Minor International (MINT), a publicly listed company — one of the largest hospitality and leisure companies in the Asia\-Pacific region. MINT is also known for its international retail and lifestyle brands, and its subsidiary, Minor Food Group, is one of the world’s largest restaurant companies, with over 2\.100 outlets across 20 countries. For additional information, visit: www.minorhotels.com **About the brand:** Tivoli Hotels \& Resorts, one of Minor Hotels’ brands, was founded in 1933 with the opening of Tivoli Avenida Liberdade Lisboa, one of Lisbon’s most iconic hotels in Lisbon, Portugal. With over 85 years of experience, Tivoli distinguishes itself through a portfolio of unique and authentic properties, each with a distinct personality, sharing an elegant and timeless atmosphere that reflects generations of hoteliers’ savoir faire. Tivoli is part of the Minor Hotels group and currently operates more than 20 properties in Portugal, Brazil, Spain, Italy, China, the Netherlands, and Qatar. Whether in cosmopolitan cities, romantic retreats, or idyllic beaches, Tivoli invites you to live like a local in these destinations — in luxurious contemporary or historic hotels, welcoming guests and clients warmly and authentically. **About the hotel:** Tivoli Maiorana arrives in Belém to celebrate the union between the city’s rich history and Tivoli’s excellence in hospitality. Located in the heart of Pará’s capital, the hotel invites every guest to experience a unique journey where Amazonian tradition meets contemporary comfort and sophistication. Belém, the "Metropolis of the Amazon," is a vibrant city boasting exceptionally rich historical and cultural heritage. Tivoli Maiorana Belém Pará is strategically situated to explore the city’s charms — from the iconic Ver\-o\-Peso Market, with its exotic colors and flavors, to the historic center, featuring colonial mansions and centuries-old churches. Tivoli Maiorana Belém will offer a variety of gastronomic options across its restaurants and bars, celebrating the diversity of local and international cuisine. Additionally, the hotel will feature Seen Belém on the rooftop, offering panoramic views of the city. For relaxation, the Anantara Spa will provide treatments inspired by Thai traditions and the Amazonian nature, and a modern fitness center will be available for guests, alongside swimming pools for leisure. At Tivoli Maiorana, every detail is thoughtfully designed to deliver an unforgettable stay. Whether for leisure or business travel, Tivoli Maiorana Belém Pará represents the perfect starting point to explore Belém’s wonders. Discover the beauty of the Amazon, the richness of Pará’s culture, and the sophistication of the Tivoli brand in this enchanting destination. View this and other opportunities available at Minor Hotels’ properties in Brazil: https://bit.ly/Minor\-VagasTivoliBrazil **TIVOLI MAIORANA BELÉM PARÁ** Rua Gaspar Viana 485, Campina, Belém, Pará, Brazil, 66010\-060 E: hr.tmbp@tivolihotels.com www.tivolihotels.com www.minorhotels.com **Job Description** **Brief overview of responsibilities:** * Promote the sale of all hotel products and services available; * Coordinate with other members of the groups, events, and banquets team to monitor room availability, optimizing utilization and commercialization; * Attend to, respond to, and negotiate all client requests according to identified needs, as well as follow up on business closures; * Align client needs with our portfolio of products and services, offering optimal solutions to meet those needs; * Negotiate proposals with clients, ensuring the best commercial terms for both parties, following pre-established standards and procedures set by the hotel, the brand, and its certifiers; * Attend to clients in person or by phone, providing information and clarifications regarding the organization and execution of their events, as well as acting as intermediary between the contracting party and the end client; * Conduct site visits / present the hotel and its respective products and services to clients; * Prepare and update service orders, weekly event summaries, and group briefings, distributing them to all involved departments and third parties; * Participate in weekly meetings with other departments to provide more detailed clarifications regarding service orders and group briefings. **Qualifications** **General Skills:** * Passion for service; * Excellent written and verbal communication skills, and interpersonal interaction with individuals and small groups; * Attention to detail, speed, and accuracy in performing tasks; * Results orientation: understanding business, guest, and client needs; * Ability to work cohesively with colleagues as part of a team, under minimal supervision; * Maintain confidentiality of guest and client information, business-related data, and associated brand information; * Enthusiasm; * Organization; * Engagement; * Commitment. **Education:** * Completed undergraduate degree in hospitality management, tourism, event management, or related fields. **Languages:** * Proficiency in fluent Portuguese: conversation, writing, and reading (mandatory); * Proficiency in fluent English: conversation, writing, and reading (mandatory). **Technical Qualifications:** * Microsoft tools: Windows, Word, Excel, PowerPoint, Outlook, MS Teams; * Opera / OSEM systems (preferred). **Additional Information** **Employment type \& benefits:** * Employment regime: CLT; * Working hours: Rotating shift (08:00 \- 16:20 \| 10:00 \- 18:20 \| 14:00 \- 22:20); * On-site work; * Health insurance; * Transportation allowance; * Meal allowance; * Day off; * Uniform; * Special rates for accommodation and company *outlets*. **FRAUD ALERT** Dear candidates, Minor Hotels, Tivoli Hotels \& Resorts, and Seen Restaurant \& Bar hereby issue this notice to alert applicants about fraudulent attempts involving fake job opportunities purportedly under our brands. It is essential to clarify that **Minor Hotels and its subsidiaries never request any payment, product purchase, or service acquisition** as part of their recruitment and selection processes. Our processes are entirely free of charge for applicants. We recommend verifying the authenticity of the sender when receiving suspicious communications and, if in doubt, contacting us directly via our brands’ official channels. Sincerely, **Recruitment \& Selection Team** **TIVOLI MAIORANA BELÉM** Rua Municipalidade 8, Campina, Belém, Pará, Brazil, 66010\-060 E: hr.tmbp@tivolihotels.com www.tivolihotels.com