**What your daily routine will be like:** \- Assist in tracking support tickets and service orders; \- Support network and operational performance indicator monitoring; \- Assist in SLA, TMR, and other indicator tracking; \- Support technical teams with operational requests; \- Open, track, and close support tickets; \- Assist in preparing operational reports and dashboards; \- Support inventory and material/equipment control processes; \- Contact internal teams and vendors for operational alignment; \- Assist with NOC routines and network operations. **To succeed in this role, you must have:** \- Currently enrolled in a Bachelor's degree program in Administration or related fields; \- Proficiency in Microsoft Office, especially basic Excel; \- Knowledge of sales and customer prospecting; \- Analytical, communicative, organized, and proactive mindset; \- Availability to work Monday through Friday, either from **8:00 AM to 2:00 PM** or from **1:00 PM to 6:00 PM**; \- Residency in Marília/SP. **Benefits we offer:** \- Competitive salary commensurate with the role; \- Public transportation allowance. Employment type: Full-time CLT Compensation: R$900.00 \- R$1\.100.00 per month Selection questions: * Is this your first selection process with us, or have you participated in a previous one? * Do you know anyone who works at Way? Work location: On-site
João Silva
Indeed · HR
João Silva
Indeed · HR
