Description
**\*Affirmative position for PCDs**
**Your daily responsibilities will include:**
\- Providing support to field technicians, resolving any issues that may arise during the execution of service orders and ensuring validation of all items specified in the order;
\- Supporting and responding to field technicians via messages;
\- Registering customers in the system;
\- Configuring and remotely accessing routers or other equipment;
\- Validating service attendance photos;
\- Verifying technical data regarding the customer's connection;
\- Resolving service order issues.
**To succeed in this role, you must have:**
\- Strong communication skills, critical thinking, and adaptability to change;
\- Completed high school education;
\- Basic knowledge of Microsoft Office suite;
\- Availability to work from **1:40 PM to 10:00 PM**;
\- Residence in Marília/SP;
\- Preferred: familiarity with and basic knowledge of internet networking.
**Work location:** Av. da Saudade, 298 \- Jardim Marilia, Marília \- SP, CEP 17502\-430
Employment type: Permanent CLT contract
Salary: R$1\.500,00 \- R$2\.000,00 per month
Benefits:
* Medical assistance
* Life insurance
* Meal allowance
* Food voucher
* Transportation allowance
Selection questions:
* Is this your first selection process with us, or have you participated in a previous one?
* Do you know anyone who works at Way?
Work arrangement: On-site