Description
**Main Responsibilities:**
* Provide in-person, telephone, and intercom customer service.
* Greet clients, suppliers, and job candidates courteously and professionally.
* Guide candidates in completing application forms and accompany them throughout the in-person process.
* Offer visitor support, including water, coffee, and general directions.
* Monitor premises activity via security cameras.
* Maintain organization of the reception area, ground-floor meeting room, and cafeteria.
* Check lighting, air conditioning, and overall room organization.
* Handle external and internal calls via the PBX system.
* Support administrative tasks upon request.
* Ensure confidentiality and discretion when handling sensitive information.
**Requirements:**
* Completed high school education.
* Prior experience in reception, customer service, or administrative roles.
* Experience handling telephone calls and using PBX systems.
* Basic computer skills and proficiency with Microsoft Office applications.
* Strong verbal and written communication skills.
* Ability to interact effectively with both internal and external stakeholders.
* Analytical ability and attentiveness to surroundings and activities.
* Professional, courteous, and discreet demeanor.
* Availability to assist with administrative tasks as needed.
* Preferred Qualifications: Experience with security camera monitoring.
* Desired Profile: Observant, analytical individual with professional maturity, strong sense of responsibility, proactivity, and exceptional attention to detail.
**Additional Information:**
* Employment Type: CLT (Consolidation of Labor Laws contract).
* Benefits: Meal Voucher (VR) + Transportation Voucher (VT) + Co-payment Medical and Dental Plan + Life Insurance.
* Work Location: São Paulo.
* Working Hours: Monday to Friday — 8:00 AM to 5:48 PM — 1-hour lunch break.