We are looking for a **Collections Assistant** to join our team, with opportunities to work in two important segments: * **Reimbursement** – Working with insurance companies * **Credit Recovery** – Related to financial institutions **Requirements for the position:** * **Completed high school education** (pursuing higher education will be considered an advantage); * **Verbal and written communication skills**; * Attention to and focus on **details**; * Availability for **in-person work**; * Basic knowledge of **computer skills** (Microsoft Office suite and web browsing). **Advantages we value:** * Prior experience in the **collections field** If you are dynamic, detail-oriented, and eager to grow in a professional environment, we want to meet you! **Main Responsibilities:** * **Active client contact** for **debt negotiation** and amicable discussions; * Mediate and formalize **agreements** between clients and third parties, ensuring clarity in negotiations; * **Monitor and record** agreement progress as well as payment fulfillment; * **Update registrations** and keep customer information always current and accurate; * **Prepare reports** and support the production of administrative documents related to collections; * Maintain **strict control and confidentiality** over accessed data and information.
João Silva
Indeed · HR
João Silva
Indeed · HR
