Help Desk Analyst - Downtown

Description

Job Summary: Help Desk professional to manage system access and handle service requests, ensuring information security. Key Highlights: 1. Expertise in access management and information security 2. Focus on innovation and technological solutions 3. Career development within a structured career plan An Information Technology company is seeking a Help Desk Analyst in São Paulo (Downtown). Antlia is a company specialized in technological solutions and consulting services. Focused on innovation, the company aims to meet its clients' needs across multiple sectors. **Responsibilities:** Grant, modify, and revoke access to systems, applications, and corporate tools in accordance with Information Security policies. Handle requests and incidents related to access, monitor deadlines, and ensure high-quality support. Log incidents and interactions in the ticketing systems. Previous experience in Technical Support, Support Analyst, Customer Service Specialist, or Help Desk Technician may indicate alignment with some responsibilities of this position. **Desired Qualifications:** **Education:** Currently pursuing a bachelor's degree **Experience:** Prior experience required **Compensation and Benefits:** * Salary: 2\.112,59 * Cost-of-Living Allowance * Meal Voucher * Food Allowance * Medical Insurance * Dental Insurance * Life Insurance * Laptop * Career Development Plan **Additional Information:** * Employment Type: Permanent \- On-site * Schedule: Full-time * Working Hours: Monday to Friday. Shift schedule 5×2\.