Senior Computational Support Analyst (Backup)

Description

Job Summary: Responsible for analysis and operational support services, ensuring the security and efficiency of backup and storage systems. Key Highlights: 1. Work with information security in backup protection 2. Develop and maintain backup plans, including types and storage 3. Monitor and optimize storage systems for load balancing Responsible for analysis and operational support services, following the Client's standards and processes. **Responsibilities and Duties** * Ensure backups are protected against unauthorized access and comply with best practices in information security; * Maintain detailed records of backup strategies, configurations, tests, and incidents; * Develop and maintain backup plans meeting organizational needs, including frequency, backup types (full, incremental, differential), and storage; * Install and configure storage resources, including high-availability definitions; * Define and implement zoning policies for accessing storage system resources; * Use management tools to perform configuration and monitoring tasks related to the storage system; * Monitor and optimize storage system usage via management tools, performing load balancing when necessary to prevent resource overload; * Collaborate with various user teams of the Storage Area Network (SAN) to track effective storage space growth, alerting involved managers about the storage system status; * Record all anomalies related to the Storage Area Network (SAN), keeping involved managers informed of issues; * Prepare and keep updated all documentation related to components comprising the storage solution; * Track vendor tickets opened for resolving high-complexity storage-related issues; * Participate in projects, providing technical input on characteristics and sizing of computational resources required to support Storage Area Network (SAN) solutions and all their components; * Analyze requirements for sizing resources in backup/restore infrastructure; * Propose changes to backup/restore policies on production environment servers; * Install, configure, update, and remove backup/restore hardware/software in test and production environments; * Track vendor tickets opened for resolving high-complexity backup/restore solution issues; * Perform periodic restore tests to validate performed backups; * Prepare technical documents outlining best practices for using backup/restore software, for dissemination among technical teams; * Participate in projects, providing technical input on characteristics and sizing of computational resources required to support backup/restore solutions and all their components. **Requirements and Qualifications** **EDUCATION** * Completed Bachelor's degree in Information Technology (IT). **PROFESSIONAL EXPERIENCE** * Experience in information security. Such experience must be demonstrated through a legal entity contract or work record book (Carteira de Trabalho), both indicating start and end dates of the activity. **CERTIFICATIONS/COURSES/TRAININGS** * ITIL 4 training with minimum duration of 12 (twelve) hours. * Official ITIL 4 Foundation certification or higher. * Advanced, Professional, Expert, or equivalent certification for Commvault and/or Veeam backup tools. * One of the following certifications: CompTIA Security+ or GIAC GSEC (GIAC Security Essentials Certification). **Additional Information** **Our Benefits:** Hapvida, Bradesco, or Unimed health insurance (per regional CCT rates); Hapvida Odonto or Bradesco Dental dental insurance; Meal allowance or food voucher; Life insurance fully covered by Lanlink; Totalpass; Pharmacy discount program; University tuition discount program; Corporate Education Platform; Welcome Kit for newborns; Moodar platform. Great to see you visiting us virtually! Shall we get to know each other better? For over 35 years, Grupo Lanlink has been building transformative experiences—not only for companies but also for people’s lives—across all five regions of Brazil. We envision the future with the purpose of impacting lives and serving as the safe harbor of innovation. Our workplaces are built by our employees, who wear the shirt proudly and create daily a joyful, collaborative work environment. We believe trust is the foundation of our relationship with our people and our clients—a trust cultivated through practices such as hiring and onboarding, inspiring, speaking, listening, thanking, developing, caring, celebrating, and sharing. We are many, we are diverse, \#nossomosLanlink. Now it's your turn! Let us get to know you too? Join Lanlink today. **HEY, ALL OUR POSITIONS ARE PREFERRED FOR PERSONS WITH DISABILITIES (PCD)!**