Job Summary: Responsible for on-site customer service and support, guiding users in microcomputing, diagnosing computer issues, and reconfiguring software. Key Highlights: 1. In-person support and microcomputer guidance for clients and users. 2. System, network, and hardware configuration and updates. 3. Hardware maintenance (desktop, notebook, tablet). On-site customer service and support. Responsible for guiding company users or clients on microcomputing, diagnosing computer problems, identifying components requiring replacement, and reconfiguring or reinstalling software; proficient in customer service tools, including ticket management systems, email, and telephone support as needed. Clarification of doubts, infrastructure, configuration and updates of: Microsoft products, antivirus software, network connectivity, hardware maintenance, software, internet, Office 365, printer configuration, servers, and client-specific systems. Hardware assembly, desktops, notebooks, and tablets **Minimum Education:** Technical Course Personal vehicle required Willingness to travel Allowance
João Silva
Indeed · HR
João Silva
Indeed · HR
