Commercial Analyst

Description

Accord Farmacêutica, a market leader in Generics and Biosimilars within the Oncology, Hematology, and Critical Care therapy segments, is seeking a Commercial Analyst to join our team and contribute to the excellence of our processes. **What will be your day-to-day responsibilities?** **Commercial Support and Customer Service** * Provide ongoing support to sales representatives, clarifying questions and monitoring operational requests. * Support the sales administration department. * Handle and support tender order processes, ensuring compliance with required specifications. **Order Management and Analysis** * Analyze and verify orders issued by the sales representatives and public sector teams. * Verify pre-invoices, performing final order evaluation after system processing, prior to billing. * Enter sales orders, bonuses, and promotional materials (Marketing) into the SAP system. * Release back-ordered items, tracking the workflow through to billing. * Monitor order billing and update delivery status in internal tracking systems. **Preparation of Proposals and Commercial Documentation** * Prepare commercial proposals in accordance with commercial guidelines and customer requirements. * Create, organize, manage, and archive commercial documents, such as proposals, contracts, orders, and sales reports. * Draft Commitment Letters for Product Exchange where applicable. * Track and submit documentation for customer registration updates. **Inventory and Logistics Administration** * Monitor and manage inventory, including: * Daily internal dissemination of inventory information. * Weekly dissemination of inventory information to field teams. * Manage billing of short-shelf-life materials, ensuring proper allocation. * Request and monitor material transfers between branches. * Update the Order Form weekly. **Administrative Controls and Approvals** * Administer approval processes with senior management, finance, and logistics departments. * Enter, control release, and update orders and forms. * Manage orders related to Marketing, Export, and Returns departments. **Information and Systems Control** * Update and maintain customer data in the SAP CRM system. Monitor and maintain updated internal controls for orders, billing, and deliveries. Requirements: Bachelor’s degree completed or in progress in Business Administration, Business Management, Pharmacy, or related fields. Prior experience in sales administration and/or commercial roles within the pharmaceutical industry—particularly with the SAP ERP system—is desirable. Experience in managing commercial tasks, entering orders, inventory controls, sales administration, and returns handling.