Relationship Coordinator

Description

We are Dasa, the largest integrated healthcare network in Brazil. We are passionate about people and achieve the best results with good people who work together. In our corporate area, you will find a dynamic environment that innovates to simplify — a place for learning and opportunity to transform. We aim to transform global healthcare and seek talents who care for and support one another, because together we believe that being Dasa means being the person who transforms the future of healthcare. Do you identify with this? Then \#VemSerDasa. **For us, diversity matters!** We recognize that diversity broadens innovation in environments, but above all, we are certain that we are part of the transformation. We promote dignity and respect for all people, so they feel safe being who they are. Our opportunities are open to all individuals who believe in transforming the future of healthcare. We encourage applications from everyone who recognizes the importance of building an environment free of prejudice, harassment, and discrimination as part of this transformation — and \#VemSerDasa. Together, we always deliver our best. **\#VemPraDasa \#DasaLovers \#VemSerDasa** **Important:** We do not charge any fees during our selection processes. **Responsibilities and duties** **Job Objective — Relationship Coordinator:** Responsible for coordinating commercial area activities, ensuring achievement of sales targets, supporting the team, developing commercial strategies, and guaranteeing the quality of customer relationships. **Key Responsibilities** * Coordinate and supervise the sales team (internal or external) * Monitor performance indicators (KPIs) and commercial targets * Develop and implement sales strategies * Support strategic negotiations with customers * Prepare performance reports and results analysis * Identify market growth opportunities * Ensure execution of commercial policies and processes * Train, develop, and motivate the sales team * Collaborate with marketing, finance, and operations teams * Monitor competition and market trends * Ensure customer satisfaction and retention **Performance Indicators (KPIs)** * Revenue * Sales volume * Average transaction value * Conversion rate * Profit margin * Customer retention * Team performance **Requirements and qualifications** **Technical** * Leadership and team development * Influential communication with physicians and stakeholders * Results-oriented focus with high-quality patient care * Organization and management of multiple demands * Strategic and analytical vision * Proactivity and adaptability * Resilience and ability to perform under pressure * Ethics and commitment to healthcare and diagnostic accuracy **Behavioral** * Leadership and engagement capability * Clear and assertive communication * Results orientation * Proactivity * Decision-making ability * Resilience and pressure management * Strategic vision * Organization and discipline **Requirements** * Completed undergraduate degree (Business Administration, Hospital Management, Biomedicine, Pharmacy, or related fields) * Experience in the commercial area of laboratories, diagnostics, or healthcare * Experience leading commercial teams * Advanced proficiency in Office suite, CRM, and data analysis * Ability to build and deliver commercial presentations **Preferred Qualifications** * Postgraduate degree in Healthcare Management, Commercial Management, or related areas * Experience with large laboratory networks or diagnostic medicine * Experience with large pharmacy chains * Established relationships with companies and partners * Knowledge of specialized tests (imaging, pathology, genetics, vaccines) **Additional Information** **Work Location:** São Paulo, SP (Pinheiros) It is by caring for our people that we become the healthcare that people desire and the world needs — check out our benefits: * Nutrition support: Meal Voucher / Food Voucher or On-site Cafeteria (depending on location); * Health support: Health Insurance and Life Insurance; * Development support: Dasa University, Career and Development Cycle, Technology/PMAX Academies, and the “Crescer” Program within Dasa; * Others: Transportation Voucher and Performance Bonus (PPR). Only Dasa offers — the Health Program, based on five pillars: * Spiritual: yoga; * Physical: TotalPass, primary care clinic, discounts on exams and vaccines; * Intellectual: Dasa University; * Relational: UAU Benefits Club and SESC benefits; * Emotional: Telepsychology. * Benefits may vary depending on the job location and brand. Important: You are applying to our talent pool for positions across Brazil, in locations where Dasa operates (Northeast, Central-West, Southeast, and South regions of Brazil). Therefore, please note that as soon as a position matching your profile becomes available, we will contact you. Meanwhile, keep your information updated and complete all online assessment stages so we can learn more about you. Our passion for caring for people and delivering the best experience to our customers is what drives us. Have you ever considered joining Latin America’s largest laboratory network and helping transform the future of healthcare? Here, we constantly pursue innovative solutions for disease detection and prevention, focusing on empathy, quality excellence, and care. We are a reference in technology and innovation, offering a comprehensive portfolio of tests and services that enables us to care for over 20 million patients annually. Join our purpose and live daily what it means to transform healthcare with excellence, empathy, and commitment. **Being Dasa means being yourself** We believe diversity drives innovation and, above all, is essential to building a fairer, more welcoming, and transformative environment. We value respect, creating a space where everyone feels safe being their authentic selves. That’s why our opportunities are open to those who identify with our purpose of transforming the future of healthcare. To access more opportunities, visit: dasa.com.br/carreira **\#VemSerDasa** **Important:** We do not charge any fees during our selection processes.