Description
The Operations Coordinator is responsible for supervising and monitoring the company's operations, ensuring smooth process execution, achievement of targets, team organization, and service quality.
Manage contracts, conduct technical visits to assess client profiles, address client needs with a focus on cost management—particularly reducing consumption of cleaning and hygiene materials—develop procedures and schedules for task execution, supervise staff, conduct contract site visits, and provide feedback (to clients and the company). Structure and develop service post control spreadsheets, managerial reports, and performance results to support action planning and continuous improvement of internal processes. Develop and create technical manuals and control operational documents. Experience in contract management within facilities services companies; ability to allocate personnel according to area requirements and manage fleet logistics.