Communication Manager

Description

Job Summary: Work in the communication and marketing area, leading people, managing and coordinating action plans for communication, institutional marketing, PR, and branding. Key Highlights: 1. Leadership and management of communication and marketing teams 2. Strategic coordination of internal and external communication and branding 3. Development of institutional projects and events Description: * Bachelor's degree in Communication, Marketing, Public Relations, or related fields. Completed postgraduate studies or specialization in Communication, Marketing, Market Intelligence, Public Relations, Human Resources Management, or related areas; * Proficiency in Office Suite, Power BI, Google Analytics, Asana, Canva, People Management Tools, PDI (Performance Development Plan), 1:1 Feedback, and others; * Experience in Corporate Communication, Public Relations, Branding, Marketing, and Team Management, or related areas. Work in the communication and marketing area, leading people, managing and coordinating the execution of internal and external communication, institutional marketing, PR, branding, and project action plans according to the guidelines set by the Communication Directorate, ensuring timely delivery, high-quality and innovative solutions, acting as a tactical leader in process management, KPIs, vendor oversight, and personnel development and guidance within the department—strengthening the employer brand in alignment with office objectives and other duties inherent to the role. Key responsibilities include: * Manage, plan, and monitor the execution of action plans received from the Communication Directorate, defining response priorities and serving as technical and consultative leadership for both internal and external teams and clients; * Translate strategic directives from the Directorate into tactical implementation plans for received requests, ensuring quality, innovation, and standardization in deliverables aligned with office values and guidelines, while guaranteeing adherence to deadlines for routine tasks and projects; * Coordinate activities and lead personnel, planning operational workflows and providing technical support on requests, supporting team development through feedback, mapping competencies for the team’s Performance Development Plan (PDI, 1:1\), in collaboration with the People & Culture department; * Support Public Relations and Press-related requests, supervising relationships with media outlets, analyzing and reviewing institutional press releases, managing issues/crises (monitoring, response, and learning log), and supporting the Directorate in corporate reputation management; * Safeguard brand architecture and integrity, ensuring visual identity processes (brand guidelines, tone of voice, brand kits), institutional language, and consistency of materials across all communication channels align with the brand identity, office values, and LGPD (General Data Protection Law); * Monitor budget and expenses, consolidate deliverables and performance metrics for communication initiatives, and present reports and dashboards with reach, engagement, reputation, and Employer Branding (EB) funnel indicators in monthly reports to the Directorate; * Monitor and manage vendors, printing houses, agencies, and partners, tracking contracts and request fulfillment to ensure quality and consistency in deliverables; * Plan engagement and communication campaigns aligned with office culture and values to strengthen and enhance interaction with the employer brand, partnering with the People & Culture department to support Employee Advocacy initiatives, measurement of the EB funnel (view-to-apply-to-hire), among others; * Develop institutional projects and event plans, including experimental activities, to increase brand interaction with consumers, internal clients, and partners; * Ensure seamless communication flow between the Communication department and other office departments; * Coordinate execution of internal and external campaigns, corporate events (on/off), conventions, and institutional actions, with ROI measurement; * Monitor market trends and remain updated on industry best practices; * Support documentation collection processes during internal and external audits. 2512180202551925488