Operational Manager

* Supervise the daily operations of the establishment (kitchen, service, and deliveries). * Manage and train the team, organizing schedules and ensuri
- Supervise daily operations
- Manage and train team
- Ensure customer satisfaction

Job Summary: Santander is seeking a specialist to execute business opportunities, guide customers, and provide service—aiming to impact people through your analyses. Key Highlights: 1. Opportunity for continuous growth and learning 2. Impacting people through your analyses 3. Being part of a global company that values diversity Espec Santander II 8h Country: Brazil If you are eager to grow and learn continuously, and passionate about impacting people through your analyses, this could be the right place for you. Santander is a constantly expanding ecosystem with the purpose of helping people and businesses thrive. Here, you can create, question, and challenge the market. It means embracing both the urgency of the present and the vision for the future—always delivering the best possible customer experience. It means joining a global company that values diversity across all dimensions and champions a horizontal organizational culture. At Santander, our culture is horizontal, structured around four clusters: Specialist, Leader, Head, and Partner. We have an opening for you to become an Espec Santander II 8h—where you will be career-pathed and become the primary subject-matter expert in your area. Your role will include: • Executing business opportunities within the branch workflow, maximizing product and service offerings; • Guiding customers toward digital adoption; • Serving customers across all segments, ensuring excellence in experience; • Acquiring new customers; • In some branches, you may also be assigned to work in areas such as self-service, immediate service, managerial desks, treasury, and/or cash teller counters. You’ll fit right in if you embody: Think Customer – I put the customer first Embrace Change – I drive change Act Now – I act swiftly Move Together – I collaborate as a team member Speak Up – I speak openly For this role, we value: • CPA 10 certification (ANBIMA) — though CPA 20 is even better! • Currently pursuing an undergraduate degree — though a completed undergraduate or postgraduate degree is preferred! • Proficiency in Microsoft Office suite • Experience in sales \#BENEFITS Medical and Dental Assistance; Meal and Food Allowance; Supplementary Pension; Life Insurance; Daycare/Babysitting Assistance; Gympass or Totalpass; Transportation Voucher; Nascer Program; Be Healthy — a program encouraging healthier habits; PAPE — Specialized Personal Support Program \#Sales \#Commercial \#CPA \#C\-Pro R \#CustomerService \#Customers \#EspecialistaClientesProspera \#EspecialistadeCobrançaProspera \#EspecialistaClienteRegionalProspera So—ready to be called? In our branches (agencies), we count on the market’s top managers, who stand beside customers to meet their needs and offer the most suitable solutions. If this resonates with you, join Santander! ️ \#VemProSantander \#VemSerChama

João Silva
Indeed · HR