Commercial Coordinator

Description

Join one of the world's largest benefits companies! We are Up Brasil, a French multinational present in 25 countries and serving over 23 million beneficiaries. We offer simple and comprehensive solutions to streamline daily operations for companies, establishments, and users. We foster an internal environment of growth grounded in strong values: equity, solidarity, entrepreneurship, innovation, and commitment. We seek passionate individuals who embrace challenges and want to write their own story. Are you in? **RESPONSIBILITIES** * Lead and manage the establishment onboarding process, overseeing acquisition and relationship management with major retail chains. * Set challenging yet realistic goals for the team, aligned with the company’s strategic objectives. * Monitor individual and team performance. * Develop and ensure implementation of processes and procedures to optimize team workflow and increase productivity. * Prospect new commercial establishments with potential to become company partners, leveraging various tools and techniques such as market research, networking, and strategic partnerships. * Conduct feasibility analyses of prospective new clients, considering factors including location, target audience, sales potential, and profit margin. * Lead and occasionally participate in commercial negotiations with prospective new clients, presenting the benefits of the company’s network and seeking mutually advantageous agreements. * Formalize the onboarding process for new clients, ensuring compliance with all company policies and regulations. * Manage the activation process for newly onboarded clients, guaranteeing proper equipment installation and configuration, staff training, and initial technical support. * Ensure new onboarded clients display signage per company standards to enhance brand visibility and attract new customers. * Cultivate long-term, trust-based relationships with newly onboarded clients by providing continuous support, personalized service, and innovative solutions tailored to their needs. * Monitor the performance of newly onboarded clients to identify upselling, cross-selling, and retention opportunities. * Represent the company at events, workshops, and meetings with clients and partners. * Align the onboarding and relationship management processes for retail chains with corporate goals and strategies, ensuring network expansion supports Up Brasil’s long-term objectives. * Continuously drive innovation in onboarding and relationship management processes, proactively identifying new opportunities to optimize and differentiate the accredited network—keeping Up Brasil at the forefront of the market. * Conduct market and competitive analyses to identify emerging trends and new business opportunities, ensuring Up Brasil’s network remains competitive and attractive to clients. * Establish and monitor KPIs to evaluate the effectiveness of onboarding and relationship management strategies, ensuring measurable results aligned with company objectives. * Maintain close relationships with the team’s key accounts through frequent visits to uncover new opportunities within retail networks or issuance channels. * Manage national key accounts directly, handling requests and solutions with proximity ensured via frequent visits. **REQUIREMENTS** * Bachelor’s degree in Commercial Management, Business Administration, Marketing, or related fields; * Experience serving major retail chains; * Personal vehicle and willingness to travel required. **WE PROMOTE DIVERSITY, EQUITY, AND INCLUSION** Regardless of your race, color, gender, age, sexual orientation, ethnicity, origin, or disability—you’re welcome here. Join us and become an Upper! Minimum Education Level: Bachelor’s Degree * Your birthday is your day—celebrate it with an Up Gift Card * Remote work allowance via the Tanto platform * Up Club: discounts across multiple platforms (universities, language schools, leisure, and shopping) * Anywhere Office: one week, twice per year * Wellhub (Gympass): your health and wellness journey starts here! * Health: medical and dental coverage * Up GO: salary advance option with a capped percentage * PPR (Profit Sharing Program) * Up Fuel Allowance * Up Meal or Up Food Allowance * VIVA BEM UP (EAP): psychological, legal, financial, and nutritional support services * Work from home every Friday