Description
Job Summary:
A professional to provide technical support to customers regarding the use of intelligent systems and smart lockers, delivering service through various channels and in person.
Key Highlights:
1. Technical support for smart locker and intelligent system customers
2. Omnichannel customer service (phone, WhatsApp, digital, and in-person)
3. Support in resolving IT and application issues
A smart locker and intelligent cabinet manufacturing facility is seeking a Technical Support Assistant in Marília (Parque São Jorge).
**Responsibilities:**
Provide technical support to company customers regarding the use of intelligent systems and smart lockers. Deliver user support via phone, WhatsApp, and other digital channels. Conduct in-person customer service whenever necessary. Assist in resolving issues related to computers, applications, systems, and smartphones.
Previous experience as a Support Analyst, Support Technician, Technical Support Assistant, or Support Specialist may indicate alignment with some of the activities required for this position.
High school diploma required. Relevant experience required.
**Compensation and Benefits:**
* Salary: Salary range will be disclosed during the interview.
* Meal allowance
**Additional Information:**
* Employment type: Permanent \- On-site.
* Duration: Full-time
* Working hours: Monday to Friday, from 08:00 to 17:48\.