Junior Network Infrastructure Analyst

Description

**Your daily responsibilities will include:** \- Monitoring critical environments using platforms provided by the NOC; \- Recording and tracking the completion of field preventive maintenance checklists, promptly notifying the team of any pending items or irregularities identified; \- Analyzing alerts and events to ensure rapid response to incidents and anomalies; \- Performing technical escalations as needed, following established procedures and SLAs; \- Preparing reports, dashboards, and operational insights to enhance visibility and control over environments; \- Interacting with clients (B2B). **To succeed in this role, you must have:** \- Currently pursuing or having completed a bachelor's degree in Computer Science, Systems Analysis and Development, or related fields; \- Experience with network infrastructure; \- Basic knowledge of FTTH networks and external infrastructure; \- CPU and memory analysis skills, along with basic diagnostic commands; \- Familiarity with optical topology, network mapping, and registration; \- Basic understanding of networking, enterprise routers, and switches; \- Analytical ability to identify root causes and perform initial failure diagnostics; **\- Availability to work on a 12x36 rotating shift schedule, including night shifts.** \- Residency in Marília/SP. **Work location:** Av. da Saudade, 298 \- Jardim Marilia, Marília \- SP, CEP 17502\-430 Employment type: Full-time CLT Compensation: R$2\.300,00 \- R$2\.800,00 per month Benefits: * Medical assistance * Life insurance * Food allowance * Meal voucher * Transportation allowance Selection questions: * Is this your first selection process with us, or have you participated in a previous one? * Do you know anyone who works at Way? Work mode: On-site