IT Assistant

Description

Job Summary: The IT Assistant is responsible for providing technical support, performing equipment maintenance, and assisting with system configuration to ensure the proper functioning of the information technology infrastructure. Key Highlights: 1. Provide technical support to users and resolve IT issues. 2. Perform preventive and corrective maintenance of equipment. 3. Participate in training sessions to enhance technical knowledge. The IT Assistant is responsible for providing technical support to users, performing equipment maintenance, and assisting with system configuration. Working under supervision, this role is essential to ensuring the proper functioning of the information technology infrastructure. * Provide user support, resolving technical issues and guiding users on the use of IT systems and equipment. * Assist in the installation and configuration of software and hardware, following established procedures and standards. * Perform preventive and corrective maintenance of equipment to ensure optimal functionality. * Conduct data backups and information security procedures to protect company data. * Support IT asset management by maintaining inventories and assisting in the procurement of new equipment. * Participate in training and professional development activities to enhance technical knowledge and stay current with emerging technologies. * Document procedures and problem resolutions, contributing to the creation of an IT knowledge base. * Collaborate with the IT team on projects and initiatives, adhering to established guidelines and deadlines. * Stay updated on market trends and technological advancements, continuously seeking to improve skills.