Job Summary: We are seeking a professional to assist with system operations, equipment maintenance, and technical support for users. Key Highlights: 1. On-site and remote technical support for system and infrastructure users 2. Preventive and corrective maintenance of computers, laptops, and peripherals 3. Familiarity with ITIL and best practices in technical support **Job Description:** ---------------------- Requirements: \- Technical or undergraduate studies in IT-related fields (in progress); \- Proficiency in supporting Windows environment users; \- Basic knowledge of networking; \- Familiarity with ITIL and best practices in technical support. Responsibilities: \- Assist in computer system operations, including incident resolution; \- Perform preventive and corrective maintenance on computers, laptops, and peripherals; \- Support information security assurance through backup and storage procedures; \- Provide technical support (on-site and remote) to users of systems, equipment, and infrastructure; \- Assist in installation and configuration of workstations, software, printers, and network devices. **Employment Type:** -------------------------- CLT **PwD (Persons with Disabilities):** -------- NOT APPLICABLE **Benefits:** --------------- Co-payment medical plan; Meal allowance; Product discounts; Wellhub plans; **Work Location:** ---------------------- Office **Working Hours:** ------------------------ 7:00 AM to 5:00 PM
João Silva
Indeed · HR
João Silva
Indeed · HR
