After-Sales Assistant

Description

Job Summary: Assist in After-Sales at a solar energy company, ensuring customer satisfaction, follow-up, and support after system installation. Key Highlights: 1. Customer service and follow-up after sale 2. Focus on customer retention and loyalty 3. Opportunities for upselling and new sales **AFTER\-SALES ASSISTANT** **Location: Cerquilho – SP** **Work Model: On-site** **Employment Type: CLT (preferred) or PJ** **Salary Range:** **CLT: R$ 2\.500,00 (may vary according to experience)** **PJ: R$ 3\.250,00** **About the Position** **A solar energy company seeks a professional to work in the After-Sales area, ensuring customer satisfaction, follow-up, and support after system installation.** **Responsibilities** **Provide customer service after sale** **Follow up on project installation and delivery** **Resolve technical and operational queries** **Act as liaison between customers and technical team** **Monitor customer satisfaction metrics** **Work on retention and loyalty initiatives** **Support upselling and new sales opportunities** **Requirements** **Experience in customer service** **Process organization and follow-up skills** **Strong verbal and written communication skills** **Preferred: Experience in the solar energy sector or technical field** **Desired Profile** **Solution-oriented mindset** **Clear and empathetic communication** **Agility and organizational skills** **Strong sense of responsibility regarding deadlines** Payment: R$2\.500,00 \- R$3\.250,00 per month Benefits: * Meal allowance Work Location: On-site