Job Summary: Tahto's Internal Opportunity Program (POI) aims to develop strategic, transparent, and responsible talents, with a focus on identifying, assessing, and monitoring risks. Key Highlights: 1. Exclusive opportunity for Tahto employees 2. Focus on strategic talent development 3. Work in Audit, Risk, and Process areas **We recommend carefully reading all the information below:** **Exclusive opportunity for Tahto employees** **Internal Opportunity Program – POI** Before applying, please reflect: **Does this position truly align with your current situation, interests, and career plan?** Our goal with the POI is to promote the development of Tahto’s talents in a **strategic, transparent, and responsible** manner. To achieve this, each step must be taken with **clarity of purpose**. We recommend contacting **the department** before submitting your application to better understand the role’s responsibilities and challenges. This will help you make an informed decision aligned with your profile and the department’s objectives. **Application deadline: February 25, 2026, at 23:59 (Brasília Time)** **Department: AUDIT, RISK, AND PROCESS** **Location:** Goiânia, Curitiba, Campo Grande, Sergipe, and Salvador **Manager: CECILIA DAYANE DA SILVA MARTINS** **Recruiter:** Jennypher Silva **Recruiter's Email:** Jennypher.silva@tahto.com.br **Contestation Period** If your application is **rejected during the initial eligibility screening**, you may request a **re-evaluation** by accessing the **Gente em Ação Portal**, **within the same application period**. After this period ends, the system will close, and **no applications or contestations will be accepted**. **The Guild result is an exception to this rule: it must be reviewed monthly directly on the platform; in case of discrepancies, immediately notify your supervisor, who will open a SOL for the Performance team to correct it. Contestation of the Guild result is not permitted during the POI eligibility screening.** **Access:** https://intranet.tahto.net.br/genteemacao/ (Use incognito mode if you cannot access the link, or contact IT support) **Important:** The portal can only be accessed **within Tahto’s corporate network**. **Path:** POI Online \> My POI Space \> Enter BC (numbers only) \+ Network Password \+ OTP \> View Applications \> Rejected Applications. Read the rejection justification; if you disagree, click **“Contest”** and clearly state your justification. After the application period closes, HR will review each case individually. **Tip:** Don’t wait until the last minute! **Rules and Policies** Our internal selection process follows guidelines established in the following policies: **POL\-GOG\-09 – Compensation** **POL\-GRS\-009 – Recruitment and Selection** They are available on SharePoint under **Process Governance \> 11\. Public Documents**, by searching for the desired policy code. **Access:** https://oicorp.sharepoint.com/sites/0130/Governanca\_de\_Processo/default.aspx **Eligibility Requirements for POI Application** * Education level compatible with the target position. (Refer to “Annex I \- Career Guide” in the Compensation Policy) * Not currently participating in another selection process. * For Group A: Not having withdrawn from a promotion within the last 3 months. * Not having been rejected for the same position within the last 30 days. * Meeting the minimum required tenure in the current role and admission date, per the Compensation Policy. * For operational positions: * No disciplinary actions (warning/suspension) within the last 4 months * Ranked Diamond, Gold, or Silver in the last 3 closed months (excluding current and previous month). * For management positions: No suspension received within the last year. Remember: Updating personal data in the DAP, especially education details, is the employee’s responsibility. **Important Guidelines:** A) Applications must be submitted exclusively via Gupy, at: https://poi.gupy.io/ B) All communications will occur via the email registered on Gupy. C) Monitor our official channels: opportunities are always announced through them. **Target Audience:** LAWYER I LAWYER II CUSTOMER SERVICE AND BUSINESS AGENT N2 SOCIAL MEDIA AGENT I BILINGUAL TECHNICAL SUPPORT AGENT N1 TECHNICAL SUPPORT AGENT N1 FLEET ANALYST I FLEET ANALYST II SERVICE DESK ANALYST NETWORK SUPPORT ANALYST ANALYST I ANALYST I OP ANALYST II ANALYST II OP ANALYST III ANALYST III OP FLEET ASSISTANT I ASSISTANT I ASSISTANT I OP IT OPERATIONS ASSISTANT SOCIAL WORKER AUDITOR I AUDITOR II AUDITOR III ADMINISTRATIVE ASSISTANT DIAGNOSTIC ASSISTANT I DIAGNOSTIC ASSISTANT I OP DIAGNOSTIC ASSISTANT II OP CONTROL DESK CONTROL DESK OP CONTROLLER I CONTROLLER II CUSTOMER SERVICE SPECIALIST I INTERN TRAINING INSTRUCTOR I TRAINING INSTRUCTOR I OP YOUNG APPRENTICE OP YOUNG APPRENTICE STAFF CUSTOMER EXPERIENCE MONITOR II CUSTOMER EXPERIENCE MONITOR II OP DIAGNOSTIC MONITOR EFFICIENCY AND RESOLUTION MONITOR Ombudsman II Ombudsman III WORK PSYCHOLOGIST EXECUTIVE SECRETARY BO FRAUD SUPERVISOR CUSTOMER SERVICE AND BUSINESS SUPERVISOR N1 CUSTOMER SERVICE AND BUSINESS SUPERVISOR N2 CALL CENTER SUPERVISOR MULTIBUSINESS SUPERVISOR I MULTIBUSINESS SUPERVISOR II MULTIBUSINESS SUPERVISOR III IT OPERATIONS SUPERVISOR TECHNICAL SUPPORT SUPERVISOR N1 OMBUDSMAN SUPERVISOR I WORK NURSING TECHNICIAN OCCUPATIONAL SAFETY TECHNICIAN **Responsibilities and Duties** * Identify, assess, and monitor corporate and operational risks. * Support implementation and maintenance of risk management frameworks, methodologies, and controls. * Conduct risk analyses, control testing, and impact assessments. * Prepare risk reports and indicators to support decision-making. * Collaborate closely with audit, compliance, and other control functions. **Requirements and Qualifications** * Completed undergraduate degree; * Advanced proficiency in Microsoft Office suite; * Risk Management knowledge preferred; * Pursuing postgraduate studies/specialization in Financial Management, Controllership, Business Administration, Corporate Planning, or related fields is desirable. **Behavioral Competencies:** * Analytical * Problem Solving * Interpersonal Relationships * Creativity * Logical Reasoning * Organization/Planning **Additional Information** Benefits: Childcare allowance per child up to age 5; Exceptional Child allowance \- no age limit; Health and Dental Plan; Life Insurance; Transportation Voucher; Meal and/or Food Allowance; PPR \- Profit Sharing Program; Wellhub (Well-being Platform); Partnerships with various companies (Educational Institutions, Language Schools, etc.) Benefit eligibility is subject to specific conditions, which will be communicated upon hiring. **WANT TO MAKE A DIFFERENCE? JOIN US!** **CHECK OUT CURRENTLY OPEN STAFF, ADMINISTRATIVE, AND EXECUTIVE POSITIONS AND APPLY!**
João Silva
Indeed · HR
João Silva
Indeed · HR
