NOC ANALYST

Description

Job Summary: We are seeking an analytical and proactive professional to monitor computer networks, identify IP link failures, and ensure internet service stability, handling tickets and providing support. Key Highlights: 1. Monitoring connectivity and analyzing networks 2. Identifying and resolving IP circuit failures 3. Providing operational support and assisting in unit deployment If you have knowledge of computer networks, experience in connectivity monitoring, and possess an analytical and proactive mindset, this opportunity may be right for you. We seek a professional to monitor IP links, identify failures, and ensure internet service stability. RESPONSIBILITIES * Monitor IP links and school connectivity (availability and stability). * Identify failures, slowness, and unavailability of circuits. * Open and track tickets with service providers. * Create activations, perform tests, and validate links. * Record incidents and operational resolutions. * Support unit operations and deployments. PROFILE * Knowledge of computer networks and protocols (TCP/IP, DNS, DHCP, VLAN). * Experience in connectivity monitoring and troubleshooting fundamentals. * Strong communication and organizational skills. * Preferred: Experience in NOC environments and monitoring tools.