Description
**Join us! \#VemSerVerisure \#VerisureVagas**
Have you ever considered working for a company that promotes diversity and equity in all its opportunities?
At Verisure, we prioritize inclusion regardless of gender, race, sexual orientation, religion, nationality, age, disability, etc.
We are passionate about what we do; our work environment is dynamic and offers opportunities for development and growth!
For the sixth consecutive year, Verisure has been recognized as one of the best companies to work for in Brazil.
**Stay informed!**
Verisure is a leader in Europe and Brazil in protecting people, homes, and businesses, serving over 5 million customers.
Over its 35+ years of history, Verisure has brought innovation and reliability to alarm systems and has become an industry benchmark.
Verisure Brazil is part of the international group that leads the European market, with operations in more than 18 countries.
**What are the main responsibilities?**
* Contact the customer upon receiving an alarm signal from the unit and verify its authenticity.
* Notify relevant authorities (e.g., Military Police, Fire Department) when unable to contact the customer, ensuring compliance with the company's standard procedures.
**What do you need?**
* Completed high school education;
* Experience in telephone-based customer service.
**Benefits**
* Transportation Allowance
* Meal or Food Allowance
* Sulamérica Life Insurance
* AMIL Health Plan\* (available after 90 days)
* Sulamérica Dental Plan\* (available after 90 days)
* Wellhub (Gympass)\*
* Conexa – telemedicine platform
* Verisure Monitored Alarm – per current policy
* Daycare Assistance – per current policy
* Verisure Baby – a gift kit for new parents at Verisure
* ClubeMais – partnership program offering exclusive discounts for Verisure employees
* Apoio Pass – Employee Assistance Program
* Mindself: meditation session app
* Paternity/Parental Leave of 25 days
* VidaLink: nutrition app and medication assistance.
* Health, dental, and Gympass plans may incur monthly fees depending on the selected tier.
**Working Hours**
Hours to be defined, with possible shifts in morning, afternoon, night, or early morning.
**Work Location**
Avenida das Nações Unidas \- Chácara Santo Antonio.
Minimum Education Level: Technical Course