Description
D'GRANEL, founded in 1986, focuses on bulk cargo transportation. Our mission is to provide creative and innovative solutions in road transportation. Being a reference is in our DNA!
We have a team of more than 2\.300 employees and take great pride in connecting businesses across Brazil. Join us too!
**Opportunity:**
Process and Automation Analyst
**Summary of responsibilities:**
Map, analyze, and optimize the company's operational processes, fully leveraging existing system functionalities, identifying automation opportunities using artificial intelligence, and promoting integration among platforms. Act as a digital transformation agent, leading strategic continuous improvement initiatives and enhancing operational efficiency.
**Responsibilities:**
* Map and document operational processes and workflows;
* Identify bottlenecks, inefficiencies, and automation opportunities;
* Explore advanced functionalities of systems used by the company;
* Propose and implement AI-powered automation solutions (RPA, chatbots, intelligent assistants, etc.);
* Evaluate and propose system integrations to eliminate rework and improve information flow;
* Manage process improvement projects from conception through delivery;
* Conduct workshops and interviews with business areas to gather requirements;
* Monitor process performance indicators and propose corrective actions;
* Collaborate with IT, operations, and technology vendors;
* Stay updated on trends in automation, AI, and digital transformation.
Minimum Education: Bachelor's Degree