Job Summary: We are seeking a professional to support Data Center operations, IT systems, and network services, ensuring continuity and security of processes, and providing technical support in network and telecommunications environments. Key Highlights: 1. Support critical Data Center and network operations 2. Technical support in network and telecommunications environments 3. Teamwork and flexibility At Vivo Vita, we are technology specialists, focusing on network infrastructure and cybersecurity, with a clear purpose: to drive digital transformation with intelligence, security, and innovation. Here, we transform strategy into impact. We create solutions that optimize processes, strengthen operational resilience, and build more secure digital environments. We believe the future is shaped by people. Therefore, we seek talents who want to learn, grow, and co-create with us in a collaborative, flexible, and connected environment. We value creativity, initiative, and the drive to turn challenges into tangible results. We are committed to delivering cutting-edge technology, continuous development, and experiences that expand each individual's potential. Join a team that innovates, inspires, and transforms tomorrow. **Responsibilities and Duties** * Support Data Center, IT systems, and network services operations, ensuring continuity of critical business processes and delivery of products and services to customers. * Provide first- and second-level technical and operational support for network and telecommunications environments. * Continuously monitor tools to identify alerts, incidents, and potential performance degradation. * Perform tasks related to the Telecommunications (Data) area, including links, connectivity, and basic network infrastructure. * Handle technical service requests via service desk systems, supporting local and remote users. * Perform basic interventions on TP-Link switches and routers, including verifications, initial troubleshooting, and support for standard configurations. * Assist in documenting technical procedures. * Comply with information security processes, procedures, and policies. **Requirements and Qualifications** * Teamwork; * Flexibility; * Completed or ongoing undergraduate degree. **Additional Information** **Benefits for a Vitalent:** * Meal allowance (Pluxee Benefits); * Medical and dental assistance (extendable to dependents); * Childcare allowance; * Life insurance; * Private pension plan; * Birthday day off (1 day off within your birthday month); * Profit-sharing program; * Exclusive employee offer from Vivo (50% discount on bill under your name), with special discounts on landline, broadband, and TV; * Discounts at universities, courses, and extension programs; * Partnerships with Sesc and Senai; * Zenklub (4 free consultations per month with health professionals). We are **Vivo Vita**, the service and solutions integrator of the **Telefônica Group**. We operate in an aggregating and consistent manner, integrating solutions for the technology market. Our portfolio includes Connectivity, Mobility, Collaboration, Video, Automation, Datacenter, and Virtualization solutions, as well as advanced services, Consulting, and Managed Services to ensure availability of the most complex technological environments; Join Vivo Vita!
João Silva
Indeed · HR
João Silva
Indeed · HR
