Administrative Assistant (Temporary)

Description

Job Summary: We are seeking an organized and communicative Administrative Assistant to manage budgets, vendor relationships, and support internal teams, ensuring service quality. Key Highlights: 1. Working for a leading company in the Brazilian services market. 2. A collaborative, respectful environment with growth opportunities. 3. Focus on delivering positive experiences and high-quality customer service. **Do you know Tempo?** **Tempo** is the definitive player in the Brazilian services market. We lead in our operating segments — Assistance and Convenience Services — and serve the country’s top insurance companies, vehicle manufacturers, banks, financial institutions, and retailers, consolidating service distribution through **B2B and B2B2C channels**. We are deeply committed to quality and our mission of consistently delivering positive experiences. To achieve this, we rely on a robust in-house technology infrastructure and highly qualified partners connected via our proprietary platform — or through the **most recognized market solutions**. **Ready for a challenge that truly makes a difference?** We are looking for an **Administrative Assistant** who is organized, communicative, and detail-oriented to strengthen our team! **Responsibilities and Duties** **What you’ll do daily:** * Manage budget communications, vendor relationship management, and service follow-up until completion; * Control and collect payments for budgets related to white-goods and brown-goods services, maintaining active communication with service providers; * Support and clarify questions from colleagues in Contact Center, Quality, Processing, and Reimbursement departments, ensuring information alignment; * Provide advisory and support services via phone calls and email communication; * Organize, update, and assist in preparing various reports to meet operational managers’ requests; * Maintain service quality by contributing to monitoring processes and continuous operational improvement. **Work Schedule:** Monday to Thursday: 8:00 AM – 6:00 PM Friday: 8:00 AM – 5:00 PM **Work Model:** Hybrid — 4 days onsite | 1 day remote **Requirements and Qualifications** **Let’s move forward — here’s what we expect from you:** * Completed high school education * Basic knowledge of Microsoft Office Suite (Word, Excel, Outlook) * Strong verbal and written communication skills * Organizational skills and attention to detail **Additional Information** **Benefits of being part of Tempo:** * Meal Allowance * Transportation Allowance We invite you to join **Tempo**, a market-leading services company committed to excellence, innovation, and delivering positive experiences. We offer a collaborative, pleasant, and respectful environment where teamwork, continuous development, and individual initiative are highly valued. If you seek a solid, challenging professional environment with growth opportunities, come build your career with us. **Tempo** operates with excellence in Assistance and Convenience Services, serving the country’s leading insurance companies, vehicle manufacturers, banks, financial institutions, and retailers. #### **Our Purpose Is Clear:** Promote peace of mind. Every solution, every interaction, and every partnership is designed to ensure our customers’ well-being through positive, high-quality experiences. Each new step is taken thoughtfully, without losing momentum — balancing innovation, governance, and human proximity. We are market leaders, operating through B2B and B2B2C channels, supported by a robust in-house technology infrastructure and an extensive network of highly qualified partners connected to our platform. #### **What We Do:** **Assistance Services:** We provide emergency-related services covering: Mobility Daily Life Family and Well-being Always prioritizing speed, trust, and peace of mind for the end user. **Convenience Services:** We deliver assembly, installation, repair, and maintenance solutions through our business unit MMS — Much More Services. #### **Our Culture:** We foster a collaborative, respectful, and challenging culture that promotes growth. **Our Environment:** * Collaborative and team-oriented * Pleasant, respectful, and inclusive * Values diversity, active listening, and healthy relationships * Offers numerous continuous learning opportunities that challenge you to go beyond #### **How We Work:** * Act responsibly and focus on results * Value feedback, continuous learning, and evolution * Work integrally with partners and clients * Leverage technology to amplify impact and quality * Maintain strong governance without compromising our human essence #### **What Current and Former Employees Say About Working at Tempo:** *"People are very supportive and helpful in daily tasks."* *"A relaxed environment with colleagues willing to collaborate."* *"You need to be agile and work efficiently."* *"Great diversity — people from all backgrounds are welcome."* *"I have never witnessed disrespect — it’s a truly human-centered environment."* *"I learn a great deal working at Tempo."* #### **Your Place Could Be at Tempo** Explore our open positions and join us in promoting peace of mind.