GALAXY CONSULTANT - PIRACICABA

Description

Job Summary: Customer service professional responsible for addressing customer inquiries about Samsung products, performing data transfers, and conducting preliminary diagnostics on defective devices. Key Highlights: 1. Specialized customer service for Samsung 2. Technical support and problem resolution 3. Dynamic environment with direct public interaction **RESPONSIBILITIES:** Customer service, answering questions regarding Samsung products, transferring data to new devices, performing preliminary diagnostics on defective devices, and other related activities. **SKILLS AND PROFILE:** * Excellent Portuguese (spoken and written), * Basic knowledge of Microsoft Office (Word and Excel) * Must reside in Piracicaba. **COMPENSATION:** Meal voucher or food allowance of BRL 400.00 (per month) + transportation voucher or fuel allowance proportional to the mode of transportation used. **WORK SCHEDULE:** Monday to Saturday: 1:00 PM to 9:00 PM. Employment type: Full-time, CLT permanent contract Salary: BRL 1,815.00 per month Benefits: * Fuel allowance * Food allowance * Meal voucher * Transportation voucher Selection question(s): * Do you have experience in public-facing customer service? * Do you have knowledge of smartphone configuration? * Do you reside in Piracicaba? Work location: On-site