Apprentice - Customer Service

Description

Job Summary: We are seeking young individuals to professionally develop their careers by providing customer service and negotiating debts. Key Highlights: 1. Professional development opportunity 2. Customer service and negotiation 3. Focus on willingness to learn and organization We are looking for young people eager to develop professionally!! **Responsibilities and Duties** * Provide customer service via telephone and in person * Negotiate financing debts; * Fill out control spreadsheets; * Issue duplicate bank slip (2nd copy). **Requirements and Qualifications** * Strong written communication skills; * Must be at least 18 years old; * Concentrated attention and organizational skills; * Willingness to learn and develop professionally. **Additional Information** Compensation: R$ 1\.300,00; Bonus: Up to 3 monthly salaries per year; Meal/Voucher Allowance: R$ 25.00 (per day), via Caju flexible card; Transportation Allowance or Fuel Allowance: (No payroll deduction); Birthday Day Off; Work Model: On-site; Working Hours: 9:00 AM to 4:00 PM (Monday to Friday); Work Location: Near República Station \- São Paulo. **RCB Group** specializes in structuring, investing in, and operating receivables and credit assets. Our mission is to be an indispensable agent in the credit cycle, delivering maximum efficiency and technological innovation in credit and receivables management. **ITAPEVA Credit Recovery**, as part of the **RCB Group**, is one of the leading companies in credit management and recovery. We manage and purchase credits originating from major financial institutions and corporations, administering their contracts transparently and efficiently. We understand that each client has a unique story and may sometimes face difficult situations. Therefore, we commit to providing accessible service and flexible solutions, ensuring prompt and appropriate resolution tailored to each individual’s circumstances. We have built our business upon solid principles: Transparency and Ethics, Entrepreneurial Spirit, Excellence and Results, and Meritocracy.