COMMERCIAL SUPPORT COORDINATOR

Description

Job Summary: Lead and coordinate a commercial support team, ensuring achievement of targets, service quality, and relationship management with corporate clients (PJ), with emphasis on sales and management. Key Highlights: 1. Team management and development 2. Focus on corporate negotiation and sales 3. Opportunity for professional growth COMMERCIAL SUPPORT COORDINATOR (Claro Empresas) DESCRIPTION RESPONSIBILITIES Ensure achievement of commercial targets **Team Management:** engage, train, and support team members in negotiations Monitor and manage the following processes performed by the team: Provide support and maintain frequent contact with clients Conduct incremental sales and contract renewals, focused on commercial targets Ensure service quality and maintenance of the corporate client (PJ) portfolio Monitor churn, pre-churn, port-out, and protocol opening Individual performance tracking and development of team members Act in accordance with company and operator guidelines Uphold the company's organizational culture 44-hour weekly work schedule REQUIREMENTS Completed or ongoing undergraduate degree (proof required) Basic/intermediate computer skills Leadership experience Corporate sales experience **Desirable:** personal vehicle PROFILE Leadership profile Commitment to established goals Strong negotiation and sales skills Ability to handle challenging situations Familiarity with technology and telecommunications Interest in building a career BENEFITS Market-competitive salary Fuel allowance Meal voucher Corporate SIM card for unlimited calls Performance-based bonuses Opportunity for professional growth Dental and health insurance (optional) Total Pass Clude Saúde **ADDITIONAL INFORMATION:** **Employment type:** CLT **Work location:** MANAUS/AM **Work modality:** In-person ABOUT THE COMPANY We are part of one of the world’s largest telecommunications groups, dedicated to delivering the best telephony experience to its customers — Claro. Operating across multiple channels — SMEs, stores, and authorized agents (PAP) — our purpose is to bring Claro’s universe of possibilities to our customers through excellence in service. We believe diversity complements and strengthens us; therefore, we seek people from all backgrounds to join our successful team! We look for resilient, creative, adaptable, curious individuals eager to tackle diverse challenges in an environment of learning, collaboration, respect, and diversity — where our people enjoy autonomy and empowerment to make decisions. Join DIN SERVICES Group! Authorized Agent for Claro. Authorized Claro Agent since 2016\. ⭐️Among the top 5 Claro Authorized Agents in Brazil We are #1 SME/NO ️\#grupodeeliteclaro