Description
Job Summary:
Responsible for customer satisfaction data, tools, and insights; analysis of results; and lead governance.
Key Highlights:
1. Primary responsible for customer satisfaction data and insights
2. Analysis of results and development of tools for lead governance
3. Internship or technical degree in Marketing, Communications, or related fields
Currently pursuing a bachelor’s or technical degree in Marketing, Communications, or related fields;
Must be the primary responsible for customer satisfaction and recommendation data, tools, handling, and insights within Maza Tarraf, as well as for analysis of results and development of tools for lead governance;
Desirable familiarity with lead management tools, survey collection platforms, and NPS result analysis.