Description
Job Summary:
Work in the Cargo Logistics Operations department, responsible for customer and driver support, providing assistance and tracking deliveries.
Key Highlights:
1. Customer and driver support and assistance
2. Monitoring and control of deliveries
3. Communication management and follow-up on pending items
Work in the Cargo Logistics Operations department;
Responsible for customer and driver support
Pre\-sales and post\-sales customer support
Send daily follow\-up reports to customers and operations.
Handle incoming and outgoing calls to provide information and clarify doubts.
Request pickups, issue forms, and perform other related tasks;
Escalate reported issues to responsible departments and track pending items.
Track and control cargo deliveries.