Senior Customer Experience Analyst

Description

Job Summary: Plan and execute offline marketing strategies to strengthen the brand, including media negotiation, event organization, and partnership development. Key Highlights: 1. Offline marketing strategy planning and execution 2. Offline media negotiation and contracting 3. Promotional event organization and follow-up **Description and Responsibilities:** **Schedule:** Monday to Friday, from 8:00 AM to 6:00 PM **Level:** Professional **Employment Type:** Permanent – CLT Plan and execute offline marketing strategies focused on driving foot traffic to stores and strengthening brand presence in served regions. **Main Responsibilities:** Plan and execute offline marketing actions in operational regions; Negotiate and contract offline media such as radio, outdoor billboards, LED panels, and other out-of-home formats, ensuring strong brand visibility; Organize and oversee promotional events and activities, including supplier contracting, promotional staff management, and all necessary logistics; Develop local partnerships and identify new opportunities for regional brand exposure; Monitor store and campaign performance, proposing improvements when necessary; Manage departmental budget, invoice processing, and supplier payments; Prepare planning and performance reports. **Requirements:** Bachelor’s degree in Marketing, Advertising and Public Relations, Business Administration, or related fields; Experience in offline marketing, preferably in retail or the automotive sector; Experience in event planning and execution; Experience in offline media planning and negotiation. **Benefits:** Medical assistance, Dental assistance, Gym allowance, Performance bonus, Life insurance, Meal voucher, Transportation voucher