Job Summary: Handle sales demands by providing technical and functional support for products and assisting customers in making informed decisions. Key Highlights: 1. Responsible for product sales and technical/functional support. 2. Guide customers and manage the customer portfolio to optimize sales. 3. Ensure favorable commercial terms and minimize risks for both the company and the customer. **Job Mission** Support sales activities related to the technical and functional aspects of products, contributing to customers' appropriate decision-making while minimizing risks for both customers and the company. ### **Main Responsibilities** * Acquire thorough technical and functional knowledge of the products sold, aiming to meet the company's demands and interests; * Serve customers in person or by phone, identifying their needs and providing all necessary information regarding available products and their proper usage; * Understand and address customer requirements by assessing their installations either remotely or *in loco*, demonstrating advantages and disadvantages of possible solutions, supporting decision-making, processing orders, and ensuring delivery within the company's logistical capacity and the customer's urgency; * Ensure commercial terms that satisfy the customer and align with the company's financial interests, especially concerning collection risks in credit sales; * Manage the customer portfolio by analyzing, classifying, and prioritizing service according to customer needs. ### **Basic Requirements** * Completed high school education; * Minimum of 2 years of experience in sales; * Knowledge of sales techniques; * Knowledge of negotiation techniques. ### **Desirable Requirements** * Knowledge and experience in refrigeration will be considered a plus; * Currently pursuing a bachelor's degree.
João Silva
Indeed · HR
João Silva
Indeed · HR
