Description
Job Summary:
The professional will handle inbound telephone calls to schedule vehicle maintenance services, ensuring scheduling accuracy and identifying additional sales opportunities.
Key Highlights:
1. Scheduling of vehicle maintenance services
2. Identification of additional sales opportunities
3. Registration and follow-up in the dealership's system
* Handle inbound telephone calls to schedule vehicle maintenance or repair services for customers' cars.
* Ensure scheduling accuracy and timeliness in accordance with company policies and procedures.
* Identify additional sales opportunities during customer interactions.
* Register customer registration data and all contacts made in the dealership's system.
REQUIREMENTS
* Completed high school education or currently enrolled in higher education.
* Basic knowledge of Microsoft Office Suite.
* CRM system knowledge is a plus.
* Prior experience in inbound scheduling is desirable.
Benefits:
* Medical assistance
* Dental assistance
* Commercial agreements and discounts
* Meal allowance
* Food voucher
* Transportation voucher
Work location: On-site