INFRASTRUCTURE ASSISTANT I

Description

Job Summary: A professional responsible for providing technical support to users, installing and maintaining software and hardware, and configuring networks to ensure operational continuity. Key Highlights: 1. Technical support to users at the Factory and Branches 2. Installation and maintenance of software, hardware, and networks 3. Preventive and corrective maintenance of IT equipment **Description and Responsibilities:** **Working Hours:** 8:00 AM to 6:00 PM **Level:** Professional **Employment Type:** Permanent – CLT Provide telephone and/or remote support to users at the Factory and Branches; Install programs/software/applications; Perform daily checklists; Manage and install network, voice, and access control devices; Configure network equipment; Perform preventive and corrective maintenance on computers, UPS units, and printers; Perform preventive maintenance on data and voice network infrastructure; Support the operation and functioning of all production lines. **Requirements:** Completed high school education; technical or higher education in IT or related fields is desirable; 6 months of experience in the role; Organizational skills, proactivity, and strong interpersonal communication. **Benefits:** Medical assistance, Dental assistance, Gym allowance, Internal benefits, Parking, On-site meals, Meal voucher, Transportation voucher