Field Support Technician

Description

Job Summary: Work as a Field Support Technician, providing Level 1 and Level 2 support for operating systems, networks, software, and hardware to clients on-site. Key Highlights: 1. Specialized support in microcomputing and infrastructure 2. Software, hardware, and printer maintenance and installation 3. On-site support for major IT market players We have been consolidating our presence in the market since 2011 as a company specialized in IT solutions, with a service portfolio covering End User Support and Professional Services. We are further expanding our market presence, now employing over 70 professionals distributed across various regions of the country, serving 100% of the national territory. Currently, we are recognized for the quality of our services, supporting major IT market players, including large IT clients such as Algar, Stefanini, Sonda IT, Tech Mahindra, Atos, Positivo, Atento, and others. Interested? Check out the opportunity we’re offering: **Field Support Technician** Type of opportunity: CLT; Model: On-site \- Indefinite term; Work location: Vicinity of Vitória/Espírito Santo; Monday to Friday \| Business hours. **Responsibilities:** Level 1 and Level 2 support; Support for operating systems and networks; Software, hardware, and printer maintenance and installation; Image creation; On-site microcomputing/telecom/field support for clients. **Requirements and Qualifications:** Knowledge of infrastructure and microcomputing; Knowledge of equipment preparation, imaging, installation, and configuration; Knowledge of Windows; Must possess HD, notebook, USB drive, console cable, and Android smartphone with internet access; Must own a vehicle (car) and hold a valid driver’s license; Willingness to travel (minimum one week); Willingness to travel over 300 km. Minimum Education: Technical Course Desired Education: * Systems Analysis and Development, Higher Education * Internet Informatics, Technical Course * Informatics, Technical Course * Information Technology, Higher Education Driver’s License Category: B Own vehicle Willingness to travel * Flexible benefits card * Dental plan * College scholarship * Mileage reimbursement * Health insurance * Life insurance * Meal voucher * Food allowance