Systems Support and Implementation Analyst – Payroll

Description

Job Summary: Work as a support and implementation analyst, providing consulting services, configuring payroll software, training users, and resolving issues—both in person and remotely. Key Highlights: 1. In-person and remote support for system implementation and maintenance. 2. Technical consulting and software configuration for public agencies. 3. User training and issue resolution. **As a support and implementation analyst, your responsibilities will include:** Providing on-site client support for payroll system implementation, user training, and technical assistance. Delivering technical and/or business rule consulting for systems; Configuring and parameterizing the software according to each public agency’s specific requirements, ensuring compliance with current legislation; Conducting in-person and remote training sessions for system users, enabling them to properly use available features and proposing process improvements; Providing technical support—answering questions and resolving issues—both in person and remotely; Documenting key information about support activities to continuously improve service quality. **Minimum Requirements to Apply:** Bachelor’s degree in Human Resources—currently pursuing or completed; Willingness to travel and valid driver’s license (Class B). **Non-mandatory but advantageous qualifications:** Experience in technical support and/or implementation of HR/Personnel systems in public or private organizations; Knowledge of public-sector legislation and regulations applicable to HR/Personnel areas. **If you identify with any of the competencies below, your career may be here:** Clear, concise, and empathetic communication—what we call “People Enchanters”; High level of commitment to clients—treating their needs as our own, thereby ensuring timely and legally compliant deliverables for public entities; An investigative mindset, as challenges often go beyond the obvious, requiring testing through unconventional paths; Collaboration is one of the greatest strengths of our professionals, as we recognize that public administration involves numerous specific laws and rules, demanding strong inter-team cooperation. **Check out the benefits and differentiators offered by a market-leading technology company, recognized by GPTW:** Meal Voucher – R$ 40.00 per working day; Food Voucher – R$ 243.00 per month; (Totaling R$ 1.000,00 in meal and food vouchers) Meal advance for travel – (R$ 35.00 for lunch and R$ 35.00 for dinner); Unimed Health Insurance – 50% covered for employee and 50% for children up to age 18; Dental Insurance – 50% covered for employee and 50% for children up to age 18; Transportation Voucher; Education Assistance – Strong encouragement for continued learning; Childcare Assistance – For children under age 6; Birthday Day-Off – Flexible time off; Referral Bonus (R$300.00 gift card); Longevity Gift; Life Insurance / Funeral Assistance; Quick Massage.