Job Summary: We are looking for a dynamic, customer-oriented customer support representative to ensure the best possible service. Key Highlights: 1. Opportunity in a dynamic and growing company 2. Professional training and development 3. Collaborative work environment and team support **Job Description:** We are seeking a dynamic, customer-oriented customer support representative to join our team. The success of our business depends on our customers' satisfaction, and you will play a key role in ensuring our customers receive the best possible service. **Responsibilities:** * Answer telephone calls, emails, WhatsApp messages, and in-person inquiries efficiently and professionally * Resolve customer issues and complaints effectively and within established timeframes * Collaborate with the team to ensure customer satisfaction and achieve performance goals **Requirements:** * Experience in customer service or technical support * Excellent communication and interpersonal skills * Ability to work under pressure and manage multiple tasks Desirable Skills: * Knowledge of Customer Relationship Management (CRM) systems * Experience with customer service tools * Basic problem-solving and analytical skills **What We Offer:** * Opportunity to work in a dynamic and growing company * Professional training and development * Collaborative work environment and team support * Competitive benefits If you are customer-oriented and seeking an exciting challenge, send your resume and cover letter to join our team! **Additional Information:** * Health and dental insurance * Transportation allowance or fuel subsidy * Meal allowance * Profit-sharing program
João Silva
Indeed · HR
João Silva
Indeed · HR
