Browse
···
Log in / Register
Job Summary: We are seeking proactive individuals willing to innovate and act as transformative agents to achieve our goal of delivering sanitation services to the population. Key Highlights: 1. Act as a transformative agent in basic sanitation. 2. A sustainable, developmental, and safe work environment. 3. An ethical and inclusive culture that values diversity. To be the BEST sanitation company FOR Brazil. We were founded in 2017 with this commitment. Since then, we have operated in 39 municipalities, with over 2,500 employees, serving 6 million customers, and driven by the purpose of delivering sanitation services in the best possible way to the populations we serve—helping Brazil achieve universal access to water and sewage services. Basic sanitation in Brazil is currently undergoing transformation, marked by new expansion projects. For our team, we seek proactive individuals willing to innovate and act as transformative agents in pursuit of our objective. Aligned with our DNA, we aim to foster a sustainable, developmental, and safe work environment. **Work Location: Aracaju, Sergipe** **Responsibilities and Duties** * Guide commercial teams regarding customer service tasks (refresher training and workshops); * Issue, verify, analyze, and forward required spreadsheets and reports, as well as input and update data in computerized systems; * Analyze and implement solutions to meet customer requests, complying with company-established regulations; * Provide administrative support to leadership through information reporting, indicator development, and related activities; * Serve customers via communication channels (in-person, telephone, e-mail, etc.); * Assess feasibility for executing services requested by customers; * Negotiate overdue payments with customers according to company-established rules; request support and approval for cases outside internal policies; * Conduct on-site visits to evaluate service quality and perform service audits; ensure compliance with applicable norms, procedures, and deadlines. **Requirements and Qualifications** * Completed High School education. * Preferred: Undergraduate degree in Administration, Sanitation, or related fields. Experience in the energy, water, or public services sectors. * Driver's License Category B * Intermediate Excel proficiency At Iguá Saneamento, we value diversity in all contexts and strive to promote an ethical and inclusive culture at all times. As a company and team, we pursue equity and respect all forms of diversity (Gender, Disability \- PCD, LGBTQIAPN\+, Ethnicity/Race, Beliefs, and Generations). Join us in driving this change—we believe in the power of each individual’s uniqueness to generate transformation! **Additional Information** **Our Benefits** Here, we care for our people throughout every stage of their journey as employees. Discover what we offer: **Health, Well-being, and Quality of Life** * Health insurance plan extendable to dependents * Dental insurance plan extendable to dependents * Telemedicine service * Emotional Health Program offering free psychological counseling * Annual flu vaccination at no cost to employees * Preventive and health-care programs, including chronic disease management and promotion of healthy habits * Access to a network of accredited establishments such as gyms and studios (TotalPass) * Partner network and discounts on products and services * Internal quality-of-life programs: Mente Leve (emotional health), Convivendo (support for employees with chronic diseases), Enxuga (healthy habit promotion), and Melhor Maternidade (prenatal and postnatal support for employees and dependents, including children up to 2 years old) * Life insurance **Family and Personal Support** * Extended maternity leave (180 days) and paternity leave (20 days) **Meals** * Meal allowance * Cafeteria or meal voucher (depending on operational setup) * Special Christmas voucher (in the form of a gift basket or meal/food card, depending on the unit) **Mobility** * Commuter allowance or parking (subject to internal policy and job location) **Financial Incentives** * Market-competitive salary * PLR – Profit and Results Sharing * Payroll-deductible loan **Development and Career Growth** * Corporate University with learning pathways * Targeted mentoring programs * *Benefits may vary by unit, position, or employment regime, subject to eligibility criteria; further details will be provided.* #### **In 2017, we were founded with a purpose: to be the BEST sanitation company FOR Brazil.** Since then, we have become one of the leading companies in the sector nationwide, operating across six Brazilian states (Alagoas, Mato Grosso, São Paulo, Paraná, Rio de Janeiro, and Sergipe), benefiting millions of people through our concessions and public-private partnerships. We are committed to improving quality of life and public health by delivering high-quality treated water and providing sewage collection, conveyance, and treatment services. In 2024, we were named—for the eighth consecutive year—a Great Place to Work by the consulting firm Great Place to Work (GPTW). More than just a business activity, we view universal access to basic sanitation as a large-scale commitment—to life, to people, to the environment, to our partners, and to Brazil’s sustainable development. Our identity is defined by an innovative DNA that fosters a welcoming, respectful, and highly educational environment—creating significant societal impact. Valuing and respecting differences is embedded in our company to consistently promote an ethical and inclusive culture and a psychologically safe environment for women, persons with disabilities, Black individuals, LGBTQIA\+ individuals, regardless of beliefs, age, or any other social or identity marker. We pursue equity and respect across our teams—so join us in driving this change. We believe in the power of every individual’s uniqueness to drive transformation! We already have over **2\.500 employees**, and we are expanding rapidly—with even greater growth ahead! Have you ever wondered about your purpose—and what story you want to write for your life and career? Have you always dreamed of playing a leading role in your career and impacting the lives of thousands of people? You can be part of it! **\#JoinIguá** Let’s build a better future—together, Iguá Saneamento.
