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Job Summary: The professional will provide online support and administrative and pedagogical assistance to students, recording and tracking their requests. Key Highlights: 1. Send messages and provide online support to students. 2. Support administrative and pedagogical routines. 3. Record and track student requests, ensuring timely follow-up. We are **Vitru Educação**! The largest private Brazilian distance learning institution and a national reference in face-to-face education and Medicine. Together with **Vitru, Unicesumar, and Uniasselvi**, we are committed to individual and collective development. Our priority is learning—we make knowledge a way of life! We aim to continue growing responsibly while maintaining the excellence and values that brought us here and will carry us forward! Would you like to join us in the **Universe of Knowledge?** To learn more about **Vitru** and its brands Unicesumar and Uniasselvi, visit our website: https://www.vitru.com.br/. #### **On-site work in Indaial/SC from 1 p.m. to 5 p.m.** #### **Responsibilities** * Send messages to students via the messaging system; * Provide online support to students through protocols and the Omnichat platform; * Support administrative and pedagogical routines as required; * Record and track student requests, ensuring appropriate and timely follow-up. #### **Requirements** * Currently enrolled in high school; * Proficiency in Microsoft Office Suite; * Prior experience in customer service or administrative routines is considered an advantage. Benefits Description: Here’s what you’ll find with us: * **Education Scholarship**: 70% to 100% tuition coverage (online, on-campus, and hybrid) for undergraduate and postgraduate studies for employees; * **Education Scholarship**: 70% tuition coverage (online, on-campus, and hybrid) for undergraduate and postgraduate studies for dependents; * **Group Life Insurance**: Automatic and free for employees; * **Dental Plan**: Co-payment plan available for employees, spouses, and children; * **Advantage Club**: Discounts of up to 60% across more than 300 partnerships—including pharmacies, travel, courses, food delivery, electronics, and much more! * **Extended Maternity and Paternity Leave**: Applicable to biological and adopted children, allowing more time with your newborn and smoother adaptation to the new routine. * **Birthday Day Off**: One paid day off during your birth month! * **Transportation Voucher;** * **Go Good**: Access to various gyms and sports modalities in your city at reduced rates for employees. * **Conexa Telemedicine**: 24/7 online immediate care, monthly psychological consultations, specialist medical appointments, and free inclusion of dependents; * **Apoio Pass**: Legal, maternity, and personal development support.
