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Help Desk & IT Support in Planaltina

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Help Desk & IT Support

Planaltina

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Location:Planaltina

Category:Help Desk & IT Support

Internship - Data and Information Technology65218491954305120

Internship - Data and Information Technology

Job Summary: Work on the development of reports and indicator dashboards, supporting users and the data engineering process for creating dashboards in Power BI. Key Highlights: 1. Support in developing Power BI dashboards for internal users. 2. Creation of reports and indicator dashboards based on requests. 3. Support for data engineering for consumption layers in dashboards. **Notes:** * All our positions are open to underrepresented groups (Black people, transgender individuals, people with disabilities, LGBTQIAPN+ individuals, and others). * All our communication is conducted via email and WhatsApp; please ensure these contact details are up to date in your resume! The **IT Governance Management** unit operates strategically to support business objectives by managing technological risks and ensuring compliance with internal policies, regulations, industry best practices, and applicable legislation, such as the LGPD. Its activities cover governance of critical IT processes—including Change Management, Problem Management, and Asset Management—as well as monitoring and auditing other essential processes to ensure their effectiveness and adherence. The area also promotes organizational alignment and transparency through the Project Management Office (PMO) and the OKR methodology, while fostering an agile culture and adopting user-centered practices such as UX/UI. More than exercising control, IT Governance seeks to create value through collaboration, adaptability, partnership, and influence—promoting a modern, integrated, and results-oriented approach. **Responsibilities and Duties** * Support institutional users in maintaining and developing Power BI dashboards; * Develop reports and indicator dashboards based on internal requests; * Support the data engineering process for building data consumption layers used in dashboard creation. **Requirements and Qualifications** **Academic Background** * Currently enrolled in an undergraduate program in Data Science, Computer Science, or related fields (from the 5th semester onward). **Specific Knowledge** * Power BI. **[Desirable] Academic Background and/or Knowledge** * Python programming language for data; * COBIT and ITIL. **Additional Information** **Hiring Details:** * **Stipend:** R$ 1,000.00. * **Working Hours:** 4 hours per day. * **Work Format:** In-person. * **Location:** Setor Bancário Norte, Brasília/DF. Near the Plano Piloto Bus Terminal. * **Contract Duration:** 12 months (renewable for an additional 12 months). **Our Main Benefits:** * Medical Clinic * Common Area * Training and Development Program * Quality of Life Program * Psychosocial, Financial, and Legal Support Services * Meal Voucher (R$ 546.00 – Sodexo – Restaurants) * Transportation Voucher (Public transport, BRB Mobilidade) ### **It is in the present that CNI builds the future of industry and work.** Imagine **#beingpartof** a nationwide organization whose mission is to transform people’s lives and drive Brazil’s development. This is the opportunity offered to you by **CNI**, **SESI/DN**, **SENAI/DN**, and **IEL/NC**.

100 - 4 1201 - Plano Piloto, Brasília - DF, 70714-900, Brazil

Support Technician65218396736257121

Support Technician

Job Summary: Internal support, hardware and software troubleshooting and problem resolution, with a focus on user guidance. Key Highlights: 1. Hardware and software troubleshooting and problem resolution. 2. Internal customer technical support and incident ticket logging. 3. User guidance on software and hardware usage. **Support Technician** ====================== #### **Required Qualifications:** * Currently enrolled in or graduated from a bachelor’s degree program in IT, Computer Science, or related fields; * Familiarity with Windows, macOS, networking, and ticket management software; * Knowledge of the Food Retail sector; * Understanding of retail operations and POS systems; * Clear written and verbal communication skills; * Friendly and professional demeanor; * Ability to interact effectively with diverse customer profiles; #### **Benefits:** * DD+ Club (wholesale pricing on purchases, exclusive discounts, cultural, leisure, health, and other partner benefits) * Meal Allowance * Basic Food Basket (R$150.00, based on attendance) * Health and Dental Plan (optional) * Accidental Death Insurance * Funeral Assistance * Food Assistance (R$1,000.00 per month for 12 months in purchases at Dia a Dia stores for the employee’s family in case of employee’s death) * Educational Partnerships (undergraduate, postgraduate, MBA, and English courses) and SESC * Training programs and active internal marketing * Commuting Allowance #### **Responsibilities:** * Perform hardware and software troubleshooting and problem resolution; * Provide internal customer support, logging, prioritizing, and resolving technical incidents; * Guide users on correct software and hardware usage; * Diagnose and resolve issues with workstations, laptops, printers, and other peripherals. #### **Skills:** * Strong communication skills; * Teamwork; * Adaptability. #### **Work Schedule and Hours:** * Monday through Friday, 2:30 PM to 10:30 PM. Saturday shifts on rotation. **Important**: Positions are also available for Persons with Disabilities (PWD).

100 - 4 1201 - Plano Piloto, Brasília - DF, 70714-900, Brazil

Business Strategy Analyst II65208365525890122

Business Strategy Analyst II

Job Summary: Professional for strategic planning, goal governance and budgetary alignment, focused on supporting new businesses. Key Highlights: 1. Experience in Planning, Corporate Strategy or Performance 2. Experience with strategic governance and executive reports 3. Knowledge of Planning (BSC, OKRs) and market analysis **Description and Responsibilities:** **Schedule:** Monday to Friday, from 9 a.m. to 6 p.m. **Level:** Professional **Employment Type:** Permanent – CLT Strategic Planning; Goal Plan and Evolution Governance; Strategic–Budgetary Alignment; Continuous Planning Governance; Support for New Businesses. **Requirements:** **Mandatory Technical Requirements:** Previous experience in Planning, Corporate Strategy or Performance; Experience with strategic governance, KPIs and executive reporting; Experience with financial modeling and feasibility analysis (desirable). **Desirable Technical Requirements:** Planning (BSC, OKRs or similar frameworks); Market analysis; Basic to intermediate financial modeling; Advanced Excel and Executive PowerPoint; Power BI or BI tools (a plus). **Benefits:** Medical assistance, Dental assistance, Gym allowance, Daycare allowance, Internal benefits, Meal voucher, Food voucher, Transportation voucher

100 - 4 1201 - Plano Piloto, Brasília - DF, 70714-900, Brazil

Senior People Management Analyst – Focus on Recruitment and Selection65208365277187123

Senior People Management Analyst – Focus on Recruitment and Selection

Job Summary: People and Culture professional responsible for designing and implementing People Management strategies, from talent acquisition to organizational development. Key Highlights: 1. Strategic involvement in People Management and Talent Acquisition. 2. Application of modern methodologies in selection and behavioral analysis. 3. Collaboration in employer branding and organizational development. **Description and Responsibilities:** **Schedule:** Monday to Friday, from 9:00 a.m. to 6:00 p.m. **Level:** Professional **Employment Type:** Permanent – CLT The **People and Culture** area is responsible for designing and implementing People Management strategies, covering Talent Acquisition, Internal Consulting, Climate Management, Performance Management, Compensation and Career, Health and Well-being. In addition, it defines and implements national guidelines, platforms, and systems supporting all Sicoob entities. * **Responsibilities:** * Align candidate profiles with managers, ensuring thorough understanding of departmental needs; * Plan and execute talent prospecting strategies across multiple platforms; * Conduct and facilitate competency-based and technical interviews, applying modern assessment frameworks; * Use and analyze behavioral profiling tools, preferably DISC, to enrich the selection process; * Prepare and present technical reports and performance indicators (KPIs) on the status and effectiveness of selection processes. * Propose and implement continuous improvements to HR policies and practices, aiming to optimize and automate the recruitment funnel; * Act as a consultant supporting managers in their talent needs, providing market insights and innovative solutions; * Collaborate in designing and executing employer branding and organizational development initiatives. **Requirements:** **Mandatory Requirements:** * Bachelor’s degree in Psychology, Business Administration, Human Resources Management, or related fields; * Solid experience in high-volume selection processes and/or recruitment and selection for Technology areas; * Practical experience applying competency-based selection and using behavioral profiling tools (DISC or similar); * Experience preparing and analyzing Recruitment & Selection reports and metrics. **Preferred Requirements:** * Knowledge and experience applying Agile methodologies in the HR/Talent Acquisition context; * Experience managing PCD (Persons with Disabilities) and Apprentice programs. **Benefits:** Childcare/Babysitter Allowance, Undergraduate and Graduate Scholarship Program, Christmas Basket, Day Off – Year-end, Extended Maternity Leave, Extended Paternity Leave, Profit Sharing (Annual), Health Insurance Plan, Dental Insurance Plan, Multi-Sponsored Private Pension Plan, Soft and Hard Skills Development Program, Internal Mobility Program – Internal Opportunity Matching, “Viver Bem” (Live Well) Program, Life Insurance, Sicoob Corporate University, Meal Voucher, Food Voucher, Transportation Voucher (optional), Wellhub

100 - 4 1201 - Plano Piloto, Brasília - DF, 70714-900, Brazil

Human Resources Department Assistant65192751710978124

Human Resources Department Assistant

Job Summary: The professional will work in the Human Resources Department, ensuring legal compliance, benefits administration, and strategic support on labor and HR matters. Key Highlights: 1. Strategic and advisory role in the Human Resources Department. 2. End-to-end management of labor processes and legal compliance. 3. Support for labor audits and inspections. About Dossel Dossel has been operating for 17 years across the entire environmental value chain, providing national-level consulting and management services. Its practices are guided by principles of transparency, integrity, and human dignity, with a focus on sustainable relationships, legal compliance, and organizational development. **Work Location** * Arinos/MG or Brasília/DF. **Requirements** * Bachelor’s degree in Business Administration, Human Resources, Accounting, or related fields; * Knowledge of current labor legislation and HR Department routines; * Proficiency in tools such as Microsoft Teams, Word, and Excel. **Main Activities and Responsibilities** * Execute hiring and termination processes, ensuring compliance with labor legislation and internal policies; * Monitor and validate working hours records, correcting inconsistencies and ensuring adherence to regulations; * Request, analyze, and file personal documents of employees and dependents, maintaining organization and confidentiality of information; * Administer corporate benefits (meal vouchers, transportation vouchers, and life insurance), including enrollments, removals, and necessary adjustments; * Prepare and verify data for payroll closing, ensuring calculation accuracy and deadline compliance; * Serve as the liaison between the Human Resources Department and other company departments, ensuring alignment and efficient information flow; * Provide support for requests related to contracts, benefits, vacations, leaves of absence, and other labor matters; * Manage processes related to e-Social and other legal requirements, mitigating labor risks; * Support complementary activities as required by the department; * Act as the focal point for labor audits and inspections; * Act as the focal point for partner departments—such as Legal, Accounting, Finance, and HR—clarifying inquiries and providing reports as needed; * Monitor the publication of Collective Bargaining Agreements and/or Collective Labor Conventions; * Perform a strategic and advisory role, ensuring compliance with labor legislation and the smooth operation of the Human Resources Department.

100 - 4 1201 - Plano Piloto, Brasília - DF, 70714-900, Brazil

Human Resources Intern - Brasilinha Sudoeste - No experience required65192751036803125

Human Resources Intern - Brasilinha Sudoeste - No experience required

Job Summary: Human Resources Intern to support recruitment and selection processes, document organization, and HR routines. Key Highlights: 1. Support in recruitment and selection 2. HR routine support 3. Document organization A tourism and transportation agency is seeking a Human Resources Intern in Planaltina (Brasilinha Sudoeste). **Responsibilities:** Support recruitment and selection processes, including resume screening and interview scheduling. Assist in document organization, employee registration, and departmental administrative controls. Provide support for HR routines, such as onboarding of new employees and assistance with internal initiatives. Previous internships in People Management, Recruitment and Selection, Organizational Development, or Training and Development may indicate alignment with some of the activities of this position. **Desired Qualifications:** **Education:** Currently pursuing a bachelor’s degree **Experience:** No experience required **Compensation and Benefits:** * Salary: Salary range will be disclosed during the interview. * Benefits will be disclosed during the interview stage. **Additional Information:** * \#UrgentOpening * Contract: Internship \- On-site. * Schedule: Part-time * Working hours: To be agreed upon.

R. G, 3 - St. Norte, Planaltina - GO, 73750-970, Brazil

Técnico en Informática65192747507073126

Técnico en Informática

Resumen de la oferta: Estamos contratando un Técnico en Informática para atención externa y soporte remoto, realizando mantenimiento, instalación, configuración y diagnóstico de problemas técnicos. Principales aspectos destacados: 1. Soporte técnico externo y soporte remoto 2. Mantenimiento de computadoras, instalación y configuración de sistemas 3. Diagnóstico y resolución de problemas técnicos **OFERTA DISPONIBLE – TÉCNICO EN INFORMÁTICA** Estamos contratando un **Técnico en Informática** para **atención externa y soporte remoto**. **Actividades:** * Atención técnica externa (empresas y clientes) * Soporte remoto * Mantenimiento de computadoras y portátiles * Instalación y configuración de sistemas, redes y software * Diagnóstico y resolución de problemas técnicos **Requisitos:** * Experiencia en soporte técnico y mantenimiento * Conocimientos en Windows, redes e informática general * Buena comunicación y actitud profesional * **Carnet de conducir categoría B o superior (obligatorio)** * Disponibilidad para atención externa **Ventajas adicionales:** * Conocimientos en servidores, redes o sistemas de monitoreo * Experiencia en atención corporativa * Organización y proactividad Tipo de oferta: Contrato indefinido (CLT) Remuneración: R$1\.518,00 \- R$1\.800,00 por mes Beneficios: * Vale-alimentación * Vale-transporte

BL C - SBN Q. 1 B. C - Plano Piloto, Brasília - DF, 70040-903, Brazil

R$1,518-1,800/month

Receptionist - Reception Areas - Rede D'Or Hospitals65191747748738127

Receptionist - Reception Areas - Rede D'Or Hospitals

Job Summary: Customer service, updating registrations, completing forms, requesting authorizations, and scheduling appointments and exams. Key Highlights: 1. Customer service and support across multiple fronts 2. Management of medical records and billing processes 3. Responsibility for organizing and maintaining the department ###### **Brasília, DF****The company accepts applications from Brasília and nearby cities** ###### **Assistant/** **Operational** ###### **To be agreed upon** ###### **CLT employment regime** **Job Details** -------------------- **Requirements:** --------------- * Education: Completed high school * Experience in the role **Responsibilities:** --------------- * Provide customer service ensuring accurate registration and updating existing information when necessary; * Complete health insurance forms and request patient signatures for subsequent billing of procedures, according to each insurer’s requirements; * Deliver medical records to clinical staff when required; * Request authorizations and verify eligibility for appointments, exams, and hospital admissions; * Review medical records prior to forwarding them to the billing department; * Perform daily checklists in the reception area to restock necessary supplies; * Provide telemedicine services; * Notify immediate supervision to open maintenance, IT, or telecommunications service requests; * Open maintenance, IT, or telecommunications service requests; * Request administrative supplies; * Schedule appointments and exams; * Ensure proper use of equipment under your responsibility, reporting immediately to management whenever necessary so appropriate maintenance or replacement actions can be taken. **Additional Information:** ----------------------- * Work location: Asa Sul and Asa Norte * Work schedules: 12x36 shift from 7 a.m. to 7 p.m. 12x36 shift from 7 p.m. to 7 a.m. 5x2 shift Monday to Friday from 8 a.m. to 6 p.m. 6x1 shift Monday to Friday from 8 a.m. to 5 p.m. + Saturday * Availability for training **Requirements** -------------- ### **Minimum Education Level** Completed high school (Secondary education) **Benefits** -------------- Medical assistance Dental assistance Partnership agreements with companies Life insurance Transportation allowance Product discounts Meal allowance ### **About Rede D'Or** Founded in 1977 as “Cardiolab”, it currently operates 75 owned hospitals and 3 managed hospitals, plus 55 oncology clinics across the states of RJ, SP, MG, PE, BA, MA, SE, CE, AL, PB, PR, MS, PA, and DF. It manages various brands, with stronger presence in Rio de Janeiro under the “D’Or” brand; in São Paulo under “São Luiz”; in Pernambuco under “Esperança”; in the Federal District under “Santa Luzia” and “Santa Helena”; in Maranhão under "UDI"; in Bahia under "São Rafael"; in Sergipe under "São Lucas"; in Paraná under “Santa Cruz”; in Minas Gerais under “Biocor”; in Mato Grosso do Sul under "Proncor"; in Paraíba under “Nossa Senhora das Neves”; in Ceará under “São Carlos”; and the premium brand "Star" in RJ, SP, and DF. On December 23, 2022, Rede D’Or significantly strengthened its value proposition through the completion of a business combination with SulAmérica—the largest insurance company in Brazil and one of the country’s largest healthcare operators. Operating in health and dental insurance, life and personal accident insurance, asset management, and private pension, SulAmérica employs over 4,000 people and serves more than 7 million customers nationwide. We believe in our responsibility to contribute toward a fairer, more inclusive society with equal opportunities; therefore, all our job openings are open to individuals from diverse backgrounds and circumstances, including persons with disabilities. If you are a qualified professional, innovative in mindset, and aligned with the latest developments in your field, join our team. We offer more than just jobs—we offer opportunities for you to make a difference.

100 - 4 1201 - Plano Piloto, Brasília - DF, 70714-900, Brazil

IT Assistant65191743934721128

Job Summary: We are looking for an IT Assistant to drive continuous improvement, automation, and operational efficiency, responsible for internal systems and technical support. Key Highlights: 1. Focus on continuous improvement and process automation 2. Technical support to users and development of integrations 3. Collaborative environment focused on professional development **About the opportunity:** We are seeking an IT Assistant to work with a focus on continuous improvement, process automation, and operational efficiency. This professional will be responsible for ensuring the proper functioning of internal systems, providing technical support to users, and developing integrations and automations that optimize departmental routines. If you are analytical, enjoy technological challenges, and have the ability to transform data and processes into intelligent solutions, this position is for you! **Main responsibilities:** Provide user support and assistance for the company’s corporate systems; Develop and implement automations, integrations, and configurations in internal systems; Handle technical tickets related to failures, improvement requests, releases, and access restrictions; Support the implementation of solutions and tools that increase productivity and reduce operational errors; Analyze internal processes and propose continuous improvements aligned with the company’s quality strategy; Collaborate with departments to ensure standardization and efficiency of workflows. **Technical requirements:** Knowledge of Bitrix24 (a plus); Familiarity with system integration and API consumption; Programming knowledge (preferably Python and Next.js); Experience with Postman and N8N; Analytical ability to quickly and accurately identify and resolve technical issues. **Desired profile:** Proactivity and logical reasoning; Strong communication skills and ability to work effectively in teams; Attention to detail and commitment to deadlines; Capacity for continuous learning and focus on innovation; Systemic vision and results orientation. **What we offer:** Meal allowance; Transportation allowance; SESC membership benefits; Collaborative and innovative environment, focused on development and professional recognition.

100 - 4 1201 - Plano Piloto, Brasília - DF, 70714-900, Brazil

First-Level Technical Support Specialist65191722619394129

First-Level Technical Support Specialist

Job Summary: The candidate must hold a technical or higher education degree in the IT field, demonstrate communication and customer service skills, and have experience operating microcomputers and certifications in ITIL or HDI. Key Highlights: 1. Receptive and proactive user support 2. Clear and objective communication skills 3. Focus on problem solving Education: Vocational high school diploma in Information Technology or academic high school diploma complemented by one or more courses in the ICT field totaling at least 120 hours; or completed or ongoing undergraduate studies in Computer Science, Network Management, Information Technology, Information Systems, Informatics, Systems Analysis, or related fields, duly recognized by the Ministry of Education. Desired Behavioral Skills: ✓ Listen attentively without assuming/interrupting; ✓ Use appropriate language; ✓ Possess the ability to communicate and express oneself correctly in both spoken and written language, especially avoiding excessive use of spoken-language habits, e.g., gerundism; ✓ Stress tolerance; ✓ Capacity for learning; ✓ Strong writing skills and technical abilities to deliver appropriate support in clear language; ✓ Demonstrate interest in users’ issues and willingness to resolve them; ✓ Mastery of receptive and proactive customer service techniques. General Technical Knowledge: a) Minimum six (6) months of proven experience operating microcomputers using office automation software (Windows, Linux, Microsoft 365, BR-Office, internet browsers, etc.). Certifications: At least one (1) of the following: a) ITIL *Foundation Certified* – v3 or higher; b) Official HDI Training Certification: *Customer Service Representative* **Knowledge and Skills:** user_support, it_support, remote_support, patience ### **Employment Type:** CLT ### **Required Knowledge and Skills:** Customer Service, Technology ### **Benefits:** Meal Voucher, Food Voucher, Health Insurance, Dental Insurance, Birthday Day Off ### **Department:** Government

100 - 4 1201 - Plano Piloto, Brasília - DF, 70714-900, Brazil

Secretary651718401889301210

Job Summary: Professional responsible for customer service, commercial management, scheduling organization, administrative routines, and management support in compliance with regulations. Key Highlights: 1. Customer Service and Relationship Management 2. Commercial and Scheduling Management 3. Administrative and Operational Support **Description and Responsibilities:** **Schedule:** Monday to Friday, from 8 a.m. to 6 p.m. **Level:** Professional **Employment Type:** Permanent – CLT 1. Customer Service and Relationship Management: Provide customer service via WhatsApp, telephone, and in person, performing reception and demand triage. 2. Commercial Management: Prepare quotations under the guidance of the commercial department and send pricing information via WhatsApp. Present services/products to customers. 3. Scheduling Management: Responsible for scheduling and confirming appointments, as well as managing the calendars of partners and specialists. 4. Administrative Routine: Manage office routines, including general organization, purchasing basic supplies, and performing typing, filing, document reproduction, and document control activities. 5. Management Support: Provide operational support and direct assistance to managers. 6. Compliance and Stewardship: Act in accordance with the Organization’s policies and regulations, ensuring the proper maintenance of assets and equipment under their responsibility. **Requirements:** Completed High School education; Relevant work experience; Proficiency in WhatsApp (labels, quick replies); Microsoft Office Suite; CRM experience (desirable); Intermediate English (desirable). **Benefits:** Meal Voucher, Transportation Voucher

100 - 4 1201 - Plano Piloto, Brasília - DF, 70714-900, Brazil

INTERNSHIP - IT TECHNICAL SUPPORT651716497509151211

INTERNSHIP - IT TECHNICAL SUPPORT

Job Summary: Work in the operations area to ensure excellence and continuity of digital certificate operations, providing agile support and effective processes. Key Highlights: 1. Technical support and customer service for internal and external customers. 2. Support for network infrastructure and equipment maintenance. 3. Participation in meetings and training sessions. Join **Sempre Tecnologia!** Since 2011, Sempre Tecnologia has developed management systems for small and medium-sized enterprises, as well as issuing Digital Certificates across Brazil. With branches in the Federal District (DF), Goiás (GO), and Tocantins (TO), we continue growing and seek talented individuals to join this journey. Here, we value people, encourage growth, and believe in human-centered service enhanced by technology. Our culture is guided by values of perseverance, teamwork, continuous improvement, professionalism, respect, and enthusiasm. We have been recognized as a Great Place to Work for six consecutive years, reinforcing our commitment to a collaborative, inspiring, and opportunity-rich environment. Come work with us! The operations area’s mission is to ensure excellence and continuity in digital certificate operations, delivering agile support, quality control, and effective processes for internal and external customers. * **Job Responsibilities:** * Technical support; * Customer service for internal and external customers; * Network infrastructure support; * Equipment maintenance; * Participation in meetings and training sessions. * **Requirements:** * Currently enrolled in a bachelor’s degree program in IT or related fields, from the second semester onward; * Proficiency in computer skills and Microsoft Office suite; * Strong communication and organizational skills; * Proactivity and willingness to learn;

100 - 4 1201 - Plano Piloto, Brasília - DF, 70714-900, Brazil

TEST ENGINEERING651535627613451212

TEST ENGINEERING

Job Summary: Supports the server team in ensuring high-quality software delivery by planning, implementing, and automating software testing and quality assurance. Key Highlights: 1. Supports the team in delivering high-quality software 2. Plans, implements, and automates software testing 3. Identifies risks and defects in code and functionalities General Responsibilities: Supports the Contractor’s permanent staff server team in ensuring high-quality software delivery by planning, implementing, and automating software testing and software quality assurance. The Test and Quality Analyst develops test plans, creates test cases, writes test automation code, reports results, evaluates the technical and functional quality of products, and identifies risks and potential defects related to delivered code and functionalities. Mandatory Requirements: § Completed undergraduate degree in Information Technology, Computer Engineering, Computer Science, or any other undergraduate degree complemented by a specialization in computing with a minimum duration of 360 hours. § Experience in automated or manual testing, as per the table below: Senior: 4 years of experience § Note: CTFL (Certified Tester Foundation Level) and CFTL-AT (Certified Tester Foundation Level – Agile Tester) certifications issued by the International Software Testing Qualifications Board (ISTQB). § Proven experience in **at least three** of the following technical areas: § Professional experience in planning, analysis, and modeling of *software* tests; § *Software* coding using JSE and JEE technologies; § Planning, implementation, execution, and analysis of *software* performance testing; § Acceptance testing, behavioral testing, integration testing; § Load testing, performance testing; § Vulnerability testing; § Usability testing focused on accessibility; § Configuration management of *software* testing environments; § Software development experience using object-oriented or structured approaches, continuous integration, version control, and iterative and incremental development; § Knowledge of the Electronic Voting Machine Ecosystem software; § Python; § Linux Bash scripting; § Acceptance Test-Driven Development (ATDD) and Specification by Example; § Experience executing functional tests; § Experience testing *software* on at least two of the following platforms: web, embedded, desktop, and mobile; § Experience preparing test documentation based on IEEE 829 standard; § Knowledge of NBR ISO/IEC 27002 – Code of Practice for Information Security Management; § Knowledge of software testing activities and practices in agile methodologies, such as those specified in the AgiTSE methodology – TSE’s *Software Development Framework*; § Experience automating tests using Selenium, Cucumber, Concordion, or JBehave; § Experience building unit and integration tests with JUnit or Arquillian; § Experience using performance test automation tools such as Microfocus/Borland Silk Performer, JMeter, or similar; § Experience using CA FileAge or similar tools for test data generation/manipulation; § Experience using TestLink and Bugzilla; § Experience with SQL; § Experience with JBoss application servers; ### **Employment Type:** CLT ### **Benefits:** ValeRefeioPlanodeSade ### **Department:** Government

100 - 4 1201 - Plano Piloto, Brasília - DF, 70714-900, Brazil

Communication Assistant651535012733451213

Communication Assistant

Job Summary: Communication Assistant responsible for creating content, reviewing texts, assembling press kits, organizing editorial calendars, and supporting the influencer team. Key Highlights: 1. Content creation for reels, TikTok, and YouTube Shorts 2. Text review for marketing emails, blogs, and social posts 3. Support to the influencer team and editorial calendar organization Position: **Communication Assistant – Remote / Freelance** Compensation: **R$ 2.200,00** (monthly, PJ) + bonuses per delivered campaign Workload: **30 h/week** – flexible hours What You’ll Do * Create editorial calendars and scripts for reels, TikTok, and YouTube Shorts * Review marketing email, blog, and social post texts (neutral Portuguese) * Assemble press kits (press releases, photos, infographics) * Organize editorial calendar spreadsheets, content calendars, and media monitoring reports * Support the influencer team: schedule live streams, cross-analyze metrics, reply to comments on block-lists Technical Requirements ✓ Proficiency in Portuguese (spelling and fluency) ✓ Basic Canva or Photoshop (post covers, color adjustments) ✓ Excel/Google Sheets (pivot tables are a plus) ✓ Basic knowledge of SEO and paid traffic (keywords, CPC, CTR) ✓ Personal laptop and internet connection above 20 Mbps Bonus Qualifications ◇ Experience with HubSpot, Trello, or Notion ◇ Short-video scripting (15–30 s storytelling) ◇ Intermediate English (reading reports) Ultra-Fast Selection Process * Read this entire description. * Send **ONLY THREE FILES** to vagas@comm.studio within 48 hours: * a) * **Current 3×4 photo** (plain background, no filters)b) * **Front photo of your ID document** (RG, CNH, or RNE)c) **Back photo of the same document** * In the email body, include: full name, city/state, availability, and a self-introduction phrase (max. 140 characters). * Done. No test, no two-stage interview – we analyze your materials and respond within 3 business days. Additional Details * Contract as a legal entity (MEI accepted) * Payment every 5th via PIX * R$ 200 bonus if campaign delivers +10% engagement * Company-paid internal training course after 90 days Submission Email: **vagas@comm.studio** Subject: **Communication Assistant –** Job Type: Full-time CLT, Intermittent (freelance) Pay: R$1.661,98 – R$3.188,19 per month

100 - 4 1201 - Plano Piloto, Brasília - DF, 70714-900, Brazil

R$1,661-3,188/month

FIELD SERVICE651534806801951214

Job Summary: IT professional with a higher education degree to provide on-site and remote technical support, with knowledge of operating systems, networks, and computer maintenance. Key Highlights: 1. On-site and remote technical support 2. Knowledge of Microsoft and Linux operating systems 3. KCS and HDI certifications for advanced incident resolution **Profile: FIELD SERVICE** Professional with a higher education degree in Information Technology, experienced in on-site and remote technical support. Knowledgeable in Microsoft and Linux operating systems, MS Office suite, local area networks (switches, routers, and wireless), as well as computer assembly and maintenance. Trained by Cisco (Webex Meetings) and Microsoft (Teams – end user), and holds KCS and HDI certifications (DAST and TSPS), focused on advanced incident resolution, troubleshooting, and knowledge management. **Scope:** * On-site support; * Ticket creation; * Remote access; * Ticket routing; * Ticket handling. **Address:** Setor de Indústrias e Abastecimento Sul – Área de Serviços Públicos – Lote A, CEP 71215\-000 – Brasília/DF. **Period:** 01/21/2026 TO 02/03/2026 **Working Hours:** 9:00 AM to 6:00 PM \- Monday to Friday Job Type: Full-time, Permanent CLT, Temporary, Freelance / PJ Contract Duration: 2 weeks Compensation: Up to R$3\.300,00 per month

100 - 4 1201 - Plano Piloto, Brasília - DF, 70714-900, Brazil

Solutions Specialist I | On-site in Brasília | Government Squad651534768090911215

Solutions Specialist I | On-site in Brasília | Government Squad

Job Summary: ArcGIS Technical Consultant Specialist to work in Brasília, understanding client requirements, proposing solutions, and guiding the use of the ArcGIS system with best practices. Key Highlights: 1. Serve as a technical advisor for ArcGIS system usage. 2. Solve clients’ business problems using ArcGIS solutions. 3. Promote optimal use of the ArcGIS platform at client sites. * Work on-site with a client in Brasília as an ArcGIS Technical Consultant Specialist, understanding requirements and proposing solutions to client challenges while applying ArcGIS best practices. **Responsibilities and Duties** * Act as a technical advisor to the client regarding ArcGIS system usage; * Solve clients’ business problems (requirements analysis and solution design); * Develop/monitor the work plan for expanding the ArcGIS system with clients; * Collaborate with the client’s team in designing solutions, being responsible for guiding implementation estimates; * Promote optimal use of the ArcGIS platform at the client site; * Propose process optimization and improvement initiatives within projects to help achieve client objectives; * Negotiate activity prioritization and manage conflicts. **Requirements and Qualifications** **Experience:** * +6 years using ArcGIS products, including core products: ArcGIS Online, ArcGIS Enterprise, Apps, and ArcGIS Pro. **Education:** * Bachelor’s degree or specialized training. **Technical Skills:** * Strong knowledge/experience with ArcGIS products; * Solid experience supporting computational infrastructure; * ESG knowledge preferred; * ESRI certification preferred; **Desirable Skills:** * Master’s, Doctorate, or Postgraduate degree; * Technical English; * Knowledge of project management practices; * Familiarity with agile methodologies. **Additional Information** Why choose Geosistemas? **Health and Well-being:** * Health and Dental Plan – Sul América. * Life and Personal Accident Insurance. * Access to Gympass for physical and mental wellness. * Well-being Program focused on mental, physical, and social health. **Family Care:** * Daycare Assistance for children. * Extended Paternity Leave. * Birthday Day Off for children up to 16 years old. **Quality of Life:** * Caju Card for meals/snacks, valid even during vacations. * Transportation Allowance to facilitate mobility. * Remote Work Assistance via Caju Card. * Flexible Hours and Hybrid Work model for healthy work-life balance. * Birthday Day Off + special gift (Caju voucher). **Development and Growth:** * Customized Career Map with dual-track progression paths (technical or leadership “Y” path). * Two hours per week dedicated to study time during working hours. * Access to Alura, Imagine, and Feedz learning platforms for continuous development. * Development Programs focused on technical, behavioral, and business skills. * Individual Development Plan (IDP) with tailored training. * Regular feedback to support your growth. **Recognition and Opportunities:** * Annual Profit and Results Sharing (PLR), linked to performance. * Internal Mobility to explore new roles and advance your career. * Succession Planning focused on developing leaders and junior talent. Join us and become part of a team that invests in your growth and well-being! Imagine your professional future at Imagem Geosistemas — a market-leading company and the official distributor of the world’s premier geographic intelligence system: Esri’s ArcGIS. We help businesses and governments harness the power of data — identifying patterns, performing analyses, simulating scenarios — positively impacting clients and society through geotechnology, transforming both the present and the future for people. And you — do you want to be here and do this with us? We’re spread across Brazil and already count over 350 high-performing professionals. Here, you’ll find diverse career opportunities across multiple areas — driving innovation in location intelligence, digital twin, analytics, artificial intelligence, data science, reality capture, and many other technologies. All within a respectful, collaborative environment that values open dialogue and cooperation — where everyone can bring out their best alongside supportive colleagues. Interested? Come map the future with us.

100 - 4 1201 - Plano Piloto, Brasília - DF, 70714-900, Brazil

[Job-26643] Desarrollador(a) Nivel Medio - Full Stack (React/Java)651534226919711216

[Job-26643] Desarrollador(a) Nivel Medio - Full Stack (React/Java)

Resumen de la oferta: Desarrollar y mantener aplicaciones frontend responsivas, accesibles y centradas en ofrecer la mejor experiencia de usuario, aportando conocimientos técnicos para soluciones escalables y de alto rendimiento. Principales aspectos destacados: 1. Transformación tecnológica con experiencia humana e IA 2. Desarrollo de soluciones tecnológicas escalables y de alto rendimiento 3. Equipo dedicado a Salud y Bienestar y especialistas en inclusión Somos especialistas en **transformación tecnológica**, combinando experiencia humana con IA para crear soluciones tecnológicas escalables. Con más de 8.000 empleados de CI&T en todo el mundo, ya hemos formado alianzas con más de 1.000 clientes durante nuestros 30 años de historia. La Inteligencia Artificial es nuestra realidad. **Importante**: si resides en la Región Metropolitana de Campinas, tu presencia en las oficinas de la ciudad será obligatoria, conforme a la política de asistencia vigente. Buscamos talentos en Brasil para el puesto de **Desarrollador(a) Full Stack Nivel Medio (React + Java)**, en un proyecto estratégico para un **cliente del sector educativo**. **Tu misión** Comprender las necesidades técnicas, participando activamente en inceptions y refinamientos técnicos; Desarrollar y mantener aplicaciones frontend responsivas, accesibles y centradas en ofrecer la mejor experiencia de usuario; Aportar conocimientos técnicos para el desarrollo y evolución de soluciones escalables y de alto rendimiento; Integrar sistemas, realizando la búsqueda, transformación y envío de información; Modernizar y estructurar sistemas heredados, convirtiéndolos en soluciones modernas y escalables; Implementar pruebas automatizadas (TDD) para garantizar la calidad de las entregas; Realizar revisiones de código (code reviews) y apoyar al equipo en su desarrollo técnico y crecimiento individual. **Conocimientos requeridos** Frontend: React, TypeScript, HTML y CSS; Backend: Java 11+ y Spring Framework (ecosistema completo); Base de datos: Oracle; Cloud: GCP; Arquitectura: patrones de diseño en microservicios; Mensajería: RabbitMQ, Kafka o similares; Pruebas unitarias, Docker y Kubernetes. **Conocimientos técnicos y conductuales diferenciales** Experiencia con Java + Spring Boot y microservicios; Uso de IA para acelerar entregas; Dominio de bases de datos relacionales y no relacionales; Experiencia con estrategias de pirámide de pruebas; Buena comunicación y colaboración con el equipo; Atención a la calidad del código, buenas prácticas y mejora continua. **Destacarás si cuentas con:** Experiencia en integraciones de pagos (boletos bancarios); Conocimiento en observabilidad y mensajería (Kafka, Pub/Sub, Cloud Tasks); Experiencia con el framework DORA; Flexibilidad para aprender nuevos lenguajes de programación; Conocimiento de buenas prácticas y cultura ágil. Disponibilidad para trabajar de forma híbrida 1 vez por semana en la oficina del cliente en São Paulo, Curitiba o Brasília **Nuestros beneficios:*** Plan de salud y odontológico; * Vale alimentación y vale comida; * Ayuda para guardería; * Licencia parental extendida; * Alianzas con gimnasios y profesionales de salud y bienestar mediante Wellhub (Gympass) TotalPass; * Participación en Beneficios y Resultados (PLR); * Seguro de vida; * Plataforma de aprendizaje continuo (CI&T University); * Club de descuentos; * Plataforma online gratuita dedicada a la promoción de la salud física, mental y el bienestar; * Curso sobre embarazo y parentalidad responsable; * Alianzas con plataformas de cursos online; * Plataforma para el aprendizaje de idiomas; * Y muchos otros Más detalles sobre nuestros beneficios aquí: https://ciandt.com/br/pt-br/carreiras En CI&T, la inclusión comienza desde el primer contacto. Si eres una persona con discapacidad, es importante **presentar tu informe médico durante el proceso de selección.** *Consulta qué datos deben incluirse en el informe *haciendo clic aquí.*Así, podemos garantizar el soporte y las adaptaciones que mereces. **Si aún no tienes el informe médico correspondiente, no te preocupes: podemos ayudarte a obtenerlo.** Contamos con un equipo dedicado de Salud y Bienestar, especialistas en inclusión y grupos de afinidad que estarán contigo en todas las etapas. Cuenta con nosotros para recorrer este camino juntos.

100 - 4 1201 - Plano Piloto, Brasília - DF, 70714-900, Brazil

HYDRAULIC TECHNICIAN651534206618891217

HYDRAULIC TECHNICIAN

Job Summary: Professional responsible for building hydrosanitary maintenance, execution of modifications, and installation of equipment, in accordance with safety standards and maintenance plans. Key Highlights: 1. Building hydrosanitary maintenance and modifications to installations 2. Installation of various hydrosanitary equipment 3. Workplace safety and preventive maintenance plans **Summary Description of Services:** ** Responsibilities related to hydraulic maintenance:** * Perform building maintenance services in the hydrosanitary area, requiring skill in handling manual tools (electric or mechanical), **such as:** cutting, fixing, and removing components (supports, metallic pipes, and PVC pipes). * Execute modifications to hydrosanitary installations, including: * Repairing and replacing pipes, fittings, valves, stopcocks, etc.; * Cleaning and unclogging pipes; * Installing hydrosanitary equipment, such as faucets, showers, toilets, etc.; ** Responsibilities related to workplace safety:** * Use individual and collective work and safety equipment, complying with safety, hygiene, quality, and environmental protection standards. ** Responsibilities related to other areas:** * Follow preventive or predictive maintenance plans supervised by supervisors. * Assist, whenever necessary, in carrying out tasks to ensure their prompt and proper completion. **Requirements:** Requirements * Holder of basic education certification and a minimum of 2 (two) years’ experience in maintenance of buildings of a scale similar to that specified herein, documented in the employment record book.

100 - 4 1201 - Plano Piloto, Brasília - DF, 70714-900, Brazil

Young Apprentice - IT651533666425621218

Young Apprentice - IT

Job Summary: IT Assistant apprentice, supporting equipment maintenance and support, software and operating systems, and user assistance, aiming to develop programming skills. Key Highlights: 1. Opportunity to learn and develop IT and programming skills. 2. Collaborate on internal technology process improvement projects. 3. Teamwork and participation in company-provided training. **Description and Responsibilities:** **Schedule:** Monday to Friday, from 2:00 PM to 6:00 PM. **Level:** Apprentice **Employment Type:** Other * Assist in the maintenance and support of computer equipment. * Collaborate in the installation and configuration of software and operating systems. * Participate in user support, resolving questions and issues related to technology. * Support the organization and updating of IT documentation and inventories. * Contribute to internal technology process improvement projects. * Attend company-provided training and development programs. * Develop practical and theoretical programming and system development skills. * Work in teams, collaborating with other departments to meet technological demands. **Requirements:** * Currently enrolled in or having completed high school. * Basic computer and office suite knowledge. * Interest in learning about information technology and system development. * Strong communication skills and ability to work in a team. * **Preferred Qualifications:** * Knowledge of programming languages (e.g., Python, Java, or JavaScript). * Participation in IT-related courses or workshops. * Personal or academic technology-related projects. * Problem-solving ability and critical thinking skills. **Benefits:** Life Insurance, Meal Voucher, Transportation Voucher

100 - 4 1201 - Plano Piloto, Brasília - DF, 70714-900, Brazil

Level 1 Support Technician651533355114271219

Level 1 Support Technician

Job Summary: IT professional focused on end-user support and technical assistance for operating systems, networks, and office software. Key Highlights: 1. End-user support 2. IT technical support 3. Knowledge of Windows and Active Directory #### **Brasília/DF** * 11:30\-17:30 EDUCATION **Technical course** * In the IT field KNOWLEDGE * Web browsers * End-user support * Operating System: Windows * Computer networks * Active Directory * ITIL methodology * Installation, configuration, and troubleshooting of email software * Installation, assembly, and configuration of software * Office suite CERTIFICATIONS * ITIL V3 Foundation **Optional** *“At Hepta, we respect and embrace diversity. We make no distinction based on gender, ethnicity, religion, sexual orientation, or disabilities. Apply now!” \#JoinHeptaProject*

100 - 4 1201 - Plano Piloto, Brasília - DF, 70714-900, Brazil

Technical Support651533350040351220

Technical Support

Job Summary: The professional will be responsible for logging, diagnosing, and resolving user requests; managing incidents and service requests; and maintaining the knowledge base and communication. Key Responsibilities: 1. Initial support, diagnosis, and assistance to users 2. Resolution of incidents and service requests 3. Maintaining an up-to-date knowledge base Accurately log all requests (incidents, service requests, events, suggestions, questions) in our service management tool. Provide initial support, diagnosis, and assistance to users. Resolve incidents and service requests following established procedures, avoiding escalations. Keep users informed about the status of their requests. Escalate critical incidents as required. Perform remote access to resolve issues reported by customers. Assign tasks to teams responsible for resolving incidents and service requests. Consult second-level support or coordinators for technical or procedural questions not addressed in support tools or for unresolved cases. Respond to and resolve tickets within defined timeframes and scope. Seek definitive solutions whenever possible. Monitor the progress of incidents and service requests, maintaining communication with requesting and/or affected users. Maintain an up-to-date knowledge base to expedite resolution of known issues. Document solutions for system incidents, if necessary. Manage escalations when required. Close incidents upon user approval. Provide guidance on user requests. Manage tickets escalated to second-level support and other resolution teams, ensuring adherence to deadlines. Experience with Active Directory and servers Knowledge of Windows networks and Wi-Fi routers Experience with maintenance of desktops and laptops Experience with Windows OS formatting and basic Linux knowledge Experience with installation of peripherals and network printers Experience with Office and Teams Job Type: Full-time CLT Compensation: R$1\.800,00 per month Benefits: * Medical insurance * Dental insurance * Life insurance * Meal allowance * Food allowance * Transportation allowance Work Location: On-site

100 - 4 1201 - Plano Piloto, Brasília - DF, 70714-900, Brazil

ServiceNow Monitoring and Support Analyst651532828322571221

ServiceNow Monitoring and Support Analyst

Job Summary: We are looking for a professional with experience in ServiceNow and production environment support to perform active monitoring and operational support of a critical platform, ensuring service availability, stability, and continuity. Key Highlights: 1. Active monitoring and operational support of a critical platform 2. Ensuring service availability, stability, and continuity 3. Focus on monitoring, stability, and service continuity We are seeking a professional with experience in **ServiceNow** and **production environment support**, to carry out **active monitoring** and **operational support** of a critical platform, ensuring **availability, stability, and continuity** of services. **Main Responsibilities** * Perform **continuous monitoring** of the ServiceNow platform health (production instances). * Identify and address **alerts, performance degradations, and outages**, acting proactively. * Conduct **incident triage and management**, ensuring proper logging, tracking, and communication. * Carry out **technical validations**, tests, and initial analyses to support service restoration. * Serve as the **central point of contact** between operations, internal teams, and the vendor (where applicable). * Produce **tracking reports**, incident status updates, and operational metrics. * Monitor performance and support periodic reviews of environment stability and availability. **Mandatory Requirements** * Prior experience with **ServiceNow**. * Experience in **production support / monitoring / operational support of critical environments**. * Knowledge of **incident management** (ITIL concepts are a plus). * Technical analysis ability and capacity to operate under critical conditions (24x7 environment). * Availability to work on a **12x36 shift schedule (24x7)**. * Remote work model (**home office required**, with appropriate infrastructure). **Desirable (not mandatory)** * Experience with **infrastructure monitoring / observability** (APM, dashboards, alerts). * Previous experience with **ServiceNow Support / HI / opening and tracking vendor tickets**. * Knowledge of performance, logs, instance behavior, and troubleshooting. * Experience in large-scale operations (governmental environments, high-volume systems, mission-critical systems). **Work Model** * Employment Type: **12x36 Shift Schedule** * Coverage: **24x7** * Role: **ServiceNow Platform Monitoring and Support** * Work Mode: **100% Remote** **What We Seek in This Profile** We seek someone with an **environment ownership mindset**, attention to detail, sense of priority and organization, who can act swiftly and responsibly in highly critical scenarios, maintaining focus on **monitoring, stability, and service continuity**.

100 - 4 1201 - Plano Piloto, Brasília - DF, 70714-900, Brazil

Receptionist651532825767711222

Job Summary: The professional will be responsible for humanized and administrative patient care, including registration, release of authorization forms, and support to healthcare teams. Key Highlights: 1. Humanized and administrative patient care. 2. Support to healthcare teams and process organization. 3. Requires empathy, communication skills, and ability to handle stress. **Description and Responsibilities:** **Schedule:** 12x36 **Level:** Operational **Employment Type:** Permanent – CLT * Humanized patient/visitor reception and care. * Registration and updating of data in the hospital system. * Release of authorization forms and approvals with health insurance providers. * Guidance on internal procedures and regulations. * Administrative support and interface with healthcare teams. **Requirements:** o Basic knowledge of hospital systems or scheduling and exam registration systems. o Knowledge of administrative procedures related to requesting exam authorizations from health insurance plans. o Proficiency in computer tools, such as text editing and spreadsheet software. o Strong verbal and written communication skills, with the ability to clearly explain procedures and instructions to patients. o Ability to handle stressful situations and deliver efficient service even during peak demand periods. o Organizational skills, attention to detail, and ability to manage multiple tasks simultaneously. o Empathy, patience, and professional demeanor when interacting with patients, especially during moments of anxiety or discomfort related to exams. o Ability to work effectively in a team, collaborating with other departments and members of the radiology team. **Benefits:** No benefits reported

100 - 4 1201 - Plano Piloto, Brasília - DF, 70714-900, Brazil

Marketing Assistant651243915829781223

Marketing Assistant

**Description and Responsibilities:** **Schedule:** Monday to Friday, from 8:00 a.m. to 5:50 p.m., with a 1-hour lunch break **Level:** Professional **Employment Type:** Permanent – CLT * Support the Marketing Coordination in organizing the monthly planning; * Monitor requests and deliverables with agencies and suppliers; * Update and organize tasks in Trello; * Organize materials and campaigns in Google Drive; * Support the review of texts, creatives, and materials prior to approval; * Assist in organizing the social media calendar and campaigns; * Support the execution of campaigns, events, seasonal initiatives, and institutional activities; * Support digital projects (e\-commerce, landing pages, campaigns, and leads); * Provide administrative\-financial support for the marketing area (recording and organizing invoices and payments). **Requirements:** * Currently pursuing or completed degree in Marketing, Advertising, Communications, or related fields; * Basic knowledge of digital marketing and social media; * Proficiency with tools such as Google Drive, Trello, WhatsApp, and e\-mail; * Strong organizational and writing skills. Advantages: * Familiarity with paid traffic; * Knowledge of branding or content planning. **Benefits:** Dental assistance, Disclosed during interview, On\-site meal, Transportation allowance

100 - 4 1201 - Plano Piloto, Brasília - DF, 70714-900, Brazil

INTERNSHIP IN HR-ACCOUNTING651243914553621224

INTERNSHIP IN HR-ACCOUNTING

**Mission:** Provide support in the operational activities of the human resources department, focusing on low-complexity tasks such as customer service, document requests, and supervised hiring processes. **Education:** Currently pursuing a bachelor's degree in Accounting Sciences, Business Administration, or CST in Human Resources Management. **Skills/Competencies:** * Organization * Proactivity * Assertive Communication * Collaboration * Attention to Detail **Computer Skills: Basic** (Windows, MS Office, Domínio, Onvio, Gesta, Customer Portal) * Handle low-complexity customer inquiries via WhatsApp, resolving questions and requests. * Request documents from customers as needed. * Carry out hiring processes under supervision and guidance from senior staff. * Assist in issuing tax forms under supervision from senior staff. * Conduct customer training and resolve queries regarding the Customer Portal. * Provide support to senior staff in recalculating tax forms. * Assist in researching new collective bargaining agreements and forward information to responsible staff. * Send vacation reports, medical certificates, and probationary contracts to customers via internal communication channels. * Perform other duties inherent to the position.

100 - 4 1201 - Plano Piloto, Brasília - DF, 70714-900, Brazil

APOYO ADMINISTRATIVO I - ENERO651238184471061225

APOYO ADMINISTRATIVO I - ENERO

APOYAR LA ELABORACIÓN Y EL SEGUIMIENTO DE LA EJECUCIÓN DE LAS ACTIVIDADES RELACIONADAS CON LA UNIDAD DEL PUESTO DE TRABAJO; ASISTIR EN LA ELABORACIÓN, TRANSCRIPCIÓN, VERIFICACIÓN Y/O FORMATO DE INFORMES, CORREOS ELECTRÓNICOS, HOJAS DE CÁLCULO, MEMORANDOS, OFICIOS Y DEMÁS CORRESPONDENCIA RELACIONADA CON LAS RUTINAS ADMINISTRATIVAS. REALIZAR LEVANTAMIENTOS E INVESTIGACIONES DE DATOS E INFORMACIÓN; REALIZAR OTRAS ACTIVIDADES AUXILIARES RELACIONADAS CON LA UNIDAD DE ACTUACIÓN; ASISTIR EN EL APOYO ADMINISTRATIVO EN LAS ÁREAS DE PLANIFICACIÓN, PRESUPUESTO, FINANZAS, CONVENIOS, CONTRATOS, LICITACIONES, PROTOCOLO, MATERIAL, PATRIMONIO, TECNOLOGÍAS DE LA INFORMACIÓN, PERSONAL Y LOGÍSTICA. **Requisitos:** EDUCACIÓN SECUNDARIA COMPLETA

100 - 4 1201 - Plano Piloto, Brasília - DF, 70714-900, Brazil

HUMAN RESOURCES ASSISTANT651039533957141226

HUMAN RESOURCES ASSISTANT

### **JOB DESCRIPTION** The Sefix Group is a market reference in outsourcing security and cleaning services, building a solid reputation in the Federal District region. Since the beginning of our operations, we have dedicated ourselves to delivering quality and trustworthy solutions, always tailored to our clients’ specific needs. Our commitment goes beyond operational excellence. The Sefix Group adopts sustainable practices in its cleaning operations, using eco\-friendly products, managing waste responsibly, and constantly seeking more efficient methods with lower environmental impact. This approach not only ensures clean and safe environments but also contributes to environmental preservation. Additionally, we invest in cutting\-edge technology, employing advanced security and monitoring systems, as well as innovative task management techniques. All this ensures our services are delivered with maximum efficiency and effectiveness, maintaining the trust we have earned over the years. We are looking for a Human Resources Department Assistant to join our team! This person will be responsible for supporting HR and personnel administration routines, including: * Conducting recruitment and selection processes (resumé screening, interview scheduling, and candidate feedback); * Controlling and updating HR spreadsheets and systems; * Controlling and updating quota spreadsheets (PCD, apprenticeship programs, etc.); * Managing onboarding of new employees (document collection and system registration); * Managing and keeping employee records up to date, organizing files and documents; * Supporting the delivery of training sessions and internal initiatives; * Contributing to internal communication and engagement and wellbeing initiatives; * Assisting in the preparation of HR reports and metrics for management follow\-up; * Providing support for administrative tasks within the HR and Personnel Department. ### **JOB REQUIREMENTS** * Completed high school education (a completed bachelor’s degree in HR or related fields is a plus) * Generalist profile; * Prior experience in Human Resources; * Familiarity with payroll systems (e.g., Domínio, TOTVS, ADP, SENIOR, etc.) * Proficiency in Microsoft Office, especially Excel; * Strong communication skills, organizational ability, and interpersonal skills. * Knowledge of Personnel Department procedures is desirable. ### **BENEFITS** * Meal allowance: R$44.30 * Transportation allowance: Based on commuting needs * Health insurance (no co\-payment) * Dental insurance (no co\-payment) * SESC membership benefits * Life insurance * Funeral assistance ### **ADDITIONAL INFORMATION** **Employment type:** CLT

100 - 4 1201 - Plano Piloto, Brasília - DF, 70714-900, Brazil

Analista de Redes Senior651038347770891227

Analista de Redes Senior

**Responsabilidades:** * Administrar, operar y gestionar activos de red como switches, firewalls, controladores Wi\-Fi, proxies y enlaces de comunicación, garantizando conectividad, rendimiento, disponibilidad y seguridad. * Supervisar continuamente el entorno de red mediante herramientas especializadas, realizando análisis de rendimiento, ajustes de desempeño, QoS y priorización de tráfico. * Identificar y resolver incidencias de hardware y lógica de red, actuando de forma preventiva y correctiva. * Brindar soporte técnico de tercer nivel, ejecutando pruebas avanzadas de conectividad en redes locales y remotas. * Diagnosticar y resolver conflictos de direccionamiento IP, fallos de enrutamiento, problemas de VoIP y conectividad. * Apoyar operaciones críticas, incluidos eventos institucionales y procesos electorales, asegurando la alta disponibilidad de los servicios. * Instalar, configurar y mantener hardware y software de red, siguiendo buenas prácticas y normas institucionales. * Evaluar, probar y homologar nuevas soluciones de red, analizando su viabilidad técnica y su adecuación a los requisitos del TRE\-DF. * Apoyar proyectos lógicos y físicos de red, proponiendo mejoras y evolución de la infraestructura. * Elaborar y mantener documentación técnica actualizada, así como informes y gráficos de rendimiento. * Brindar soporte remoto a las operaciones electorales, apoyar capacitaciones técnicas y transmisiones de datos. **¿Qué buscamos?** * Título universitario completo. * Poseer certificación técnica vigente, siendo obligatoria al menos una de las siguientes: * SonicWall Network Security Administrator (SNSA) o Fortinet Certified Professional – Security Operations. * Cisco CCNA 200\-301 o Dell Technologies Proven Professional – Networking Associate (DCA). * Perfil analítico, organizado y con fuerte adherencia a normas, procesos y entornos críticos. **Ventajas competitivas:** * Experiencia previa en organismos públicos o entornos electorales. * Experiencia en operaciones a gran escala y de misión crítica. * Conocimientos en redes de larga distancia y enlaces redundantes. * Experiencia en monitoreo avanzado y análisis de capacidad. **Conocimientos y habilidades:** * Administración avanzada de redes LAN, WAN y WLAN. * Configuración y resolución de problemas en switches, firewalls, controladores Wi\-Fi y proxies. * Conocimientos sólidos en enrutamiento, VLANs, STP, VPN, NAT, ACLs y QoS. * Protocolos de red (TCP/IP, DNS, DHCP, HTTP, SNMP). * Monitoreo y análisis de rendimiento de red. * Experiencia en VoIP y priorización de tráfico. * Conocimientos básicos de seguridad de la información aplicada a redes. * Capacidad para actuar en entornos críticos y de alta disponibilidad. * Elaboración de documentación técnica e informes gerenciales. **Beneficios:** * Vale\-alimentación o Vale\-refeição * Vale\-transporte * Plan de salud * Plan odontológico * Seguro de vida

100 - 4 1201 - Plano Piloto, Brasília - DF, 70714-900, Brazil

FARM | Cashier | Parkshopping Brasília651037200968991228

FARM | Cashier | Parkshopping Brasília

Are you a person who loves connecting with people and understanding each customer's story? Here at FARM Rio, we're looking for people who identify with these values to **join our cashier team**. We seek individuals who challenge themselves to create incredible experiences in every interaction and put their talent into action to achieve the best results—always striving to surprise and delight in every detail, bringing our culture to life: **being good people, good with people, and good at the game**. Want to join a team passionate about fashion and people? Come to FARM! **Responsibilities and duties** * Greet customers with kindness and charm; * Complete sales using the LINX system, ensuring a positive customer experience; * Provide online customer service through digital channels; * Be responsible for opening and closing the cash register, verifying all transactions and ensuring cash, card, and other payment amounts are correct, following company financial procedures; * Efficiently manage the process of checking, receiving, and shipping merchandise; * Provide support to management across various activities; * Collaborate to keep the store attractive, organized, and enchanting for customers. * Be responsible for the store’s administrative tasks, including: * Managing requests for supplies; * Managing accounts payable; * Operating omnichannel processes; * Participating in inventory counts; * Ensuring full functionality of store processes and equipment. **Requirements and qualifications** * Ability to work well in a team, with a collaborative and inclusive spirit; * Strong communication skills, with kindness in speech and active listening; * Interest in fashion, trends, meaningful conversations, and passion for what you do; * Dynamic, flexible, quick to adapt, and organized; * Strategic mindset to deliver results and solve problems; * Proficiency in digital tools and social media; * Basic knowledge of Microsoft Office suite; * Prior experience in this role and with the Linx system is desirable; * High school diploma completed; * Flexible working hours. **Additional information** **Those who join FARM’s commercial team are entitled to:** * Transportation allowance; * For your well-being and quality of life: Wellz (mental health and wellness platform); * Medical and dental insurance with co-payment; * Extended parental policy: 180 days for mothers, 20 days for fathers; * Wellhub (formerly Gympass); * Birthday day off; * And the best part: discounts on FARM clothing and accessories, as well as other brands within the Azzas Group. Our story began 27 years ago, at a small booth at the Babilônia Hype Fair, where two friends, Kátia Barros and Marcelo Bastos, shared their creations and spread positive energy. What was born in the heart of Rio quickly conquered the local scene, won over Brazil, and evolved into what we are today. In 2019, we crossed borders and brought the FARM Rio lifestyle to the world. From New York to Los Angeles, from Paris to London, our colors, prints, and essence continue inspiring people across the globe. And we keep dreaming, creating, and carrying Brazil in our hearts wherever we go.

100 - 4 1201 - Plano Piloto, Brasília - DF, 70714-900, Brazil

Project Coordinator651030334602271229

Project Coordinator

**\#JoinUs** Join is looking for a **Project Coordinator** to join a team focused on delivering excellence! At Join, we believe that software built for people transforms businesses; for this reason, our Recruiting team is always attentive to finding those who will help us achieve this goal. As a **Project Coordinator**, you will be part of a squad focused on quality, creative processes, and agile development. **Hybrid role, preferably based in Brasília/DF, Campinas/SP, or Rio de Janeiro/RJ.** **Responsibilities and duties** On a day-to-day basis, we expect you to manage the following processes: * Monitor and control projects; * Support technical project modeling; * Plan projects; * Manage outsourced services; * Lead and manage the project team; * Execute project activities; * Maintain active communication; * Manage the delivery process; * Contribute to continuous improvement of area processes. **Requirements and qualifications** What’s needed for our perfect match: * Completed undergraduate degree in IT; * Knowledge of project management; * Understanding of time management, risk management, financial and budgetary management, resource management, and communication management; * Familiarity with both agile and traditional project management methodologies; * Knowledge of software development pipelines and software engineering; * Familiarity with development frameworks; * Understanding of information technology, innovation, and IT governance; * Skills in negotiation, leadership, and problem solving; * Knowledge of MTU, RNP, and USDE. **Desired qualifications** * Postgraduate degree in IT or Projects/Management; * Knowledge of hybrid project management; * Ability to prospect solutions for technical modeling; * Certifications: CSM, PMP, CSPO, PSM, or PSPO. **Additional information** Infrastructure allowance; Flexible working hours; Birthday Day Off – with a surprise! Training and certification incentives; Access to Alura; Partnership with FIAP; Employee referral program; Health insurance; Dental insurance; Vittude – mental health platform; Wellhub – for your physical health; New Value – discount vouchers; SESC; Meal and/or food allowance. Today we are witnessing a silent revolution—happening everywhere, without borders and without leaders. Restless minds joining this movement wherever they are, at any time—shaping a future without hierarchies or borders: free, creative, technological. The freedom that inspires us to live a more balanced life. The creativity that awakens new ways of thinking. And the technology that unites us—not just bringing us closer, but also solving real problems. Join this movement. Join the community of visionaries and be the change, be the inspiration, be the force shaping the world. After all, we are stronger together. Join, EVERYWHERE. **WHAT DRIVES US**: Being creative in every challenge **OUR MISSION**: Empowering freedom through technology—facilitating interactions and strengthening relationships **WHO WE ARE**: We build technology projects with a creative and distinctive perspective. **OUR PERSONALITY**: Fun, committed, independent, and inquisitive **OUR AUDIENCE**: Talents and organizations seeking to move beyond the ordinary to bring extraordinary things into the world. **Creativity awakens us** Thinking differently about real problems keeps us alert and awake. **Freedom renews us** And keeps us in a constant state of ENTHUSIASM—free from routines that demotivate us. **Balance strengthens us** Work-life balance makes us more powerful and inspired. **Relationships energize us** Human-centered relationships thrive regardless of physical presence—and this must always be remembered.

100 - 4 1201 - Plano Piloto, Brasília - DF, 70714-900, Brazil

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