RESPONSIBILITIES AND DUTIES Works directly with the end consumer, representing the brand through the solutions presented, exceeding qualitative and quantitative objectives. Approaches customers in a polite and courteous manner, prioritizing their well-being in the service environment. Interacts with customers, developing negotiation strategies to understand them and identify their needs. Seeks to offer products and services aligned with each customer's reality, providing as much information as possible to minimize discomfort related to the purchase. Uses digital platforms to collect the customer's history in telephony and to record information consistent with the agreed-upon request. Leads the negotiation closure, highlighting what the consumer has acquired to satisfy their initial need. Follows up and advises the customer after the sale to foster loyalty. Fully participates in training programs focused on the area to enhance knowledge and skills, delivering satisfactory performance results. REQUIREMENTS AND QUALIFICATIONS Completed High School; Sales experience; Sales argumentation techniques; Goal planning. THE LARGEST VIVO PARTNER IN BRAZIL! Founded in Nova Bassano, Rio Grande do Sul, ALEA began its activities in 1990 performing electronic maintenance. Seven years later, it became accredited as a VIVO Partner and started operating in the telecommunications sector. The current sole shareholder and CEO acquired the company in 2004, and over the past three years, the company has expanded significantly, reaching the metropolitan region of Porto Alegre, Missões and Fronteiras of Rio Grande do Sul, the state of Paraná, and Bahia. Currently, the ALEA Network has over 1,300 employees in the Reseller Channel, with 198 stores and a Door-to-Door Channel. We operate in the states of Rio Grande do Sul, Paraná, Espírito Santo, Rio de Janeiro, São Paulo, Minas Gerais, Distrito Federal, Goiás, Bahia, Pará, Maranhão, and Rondônia, recognized as the largest VIVO partner in Brazil. Mission To offer consumers products and services (in communication and technology) that deliver positive experiences, with excellent service, and to provide brands with the strongest retail sales force. Vision To be a reference in high-volume retail sales management in Brazil. Values Respect for employees and customers Commitment Boldness Honesty Responsibility Minimum Education Level: High School (Secondary Education) * TOTALPASS * Life Insurance * HEALTH PLAN * Commuter Pass