Customer Support Assistant

Description

Job Summary: Responsible for customer service and technical support, identifying and resolving technical issues, and generating service tickets. Key Highlights: 1. Customer service and technical support 2. Identifying and resolving technical issues 3. Generating service tickets Responsibilities: \- Providing customer service and technical support; \- Identifying, resolving, or escalating technical issues; \- Generating service tickets. Requirements: \- Experience in customer technical support; \- Knowledge of IT, network infrastructure, and servers Benefits: Mobility allowance Day off Total Pass Pharmacy discounts Life insurance 40-hour workweek Location: Colônia do Marçal, São João del Rei \- MG Please send your resume to vagas@recartinformatica.com.br For more information: (32\) 99865\-0072 Job type: Full-time, Permanent CLT Compensation: Starting from R$1\.783,60 per month Benefits: * Medical assistance * Fuel allowance * Commercial partnerships and discounts * Life insurance Work location: On-site