Customer Service

Description

Job Summary: BKV is seeking a communicative, organized, and customer-focused Customer Service Representative to work in Belo Horizonte/MG, providing in-person, telephone, and digital customer service. Key Highlights: 1. In-person, telephone, and digital customer service 2. Support in basic administrative routines 3. Professional and dynamic work environment **BKV** has an open opportunity for a **Customer Service Representative** at its unit located in the **Lourdes neighborhood, Belo Horizonte/MG**. We are looking for a **communicative, organized professional with a focus on customer service**, who is comfortable interacting with people and contributing to high-quality service. **Main Responsibilities:** * Provide **in-person, telephone, and digital customer service**; * Greet customers and direct their requests; * Provide information regarding company services and processes; * Record customer interactions and update information in the system; * Assist in organizing the reception area and performing basic administrative routines; * Ensure courteous, prompt, and efficient service. **Requirements:** * Completed high school education; * Strong verbal and written communication skills; * Basic computer knowledge; * Organization, proactivity, and attention to detail; * Experience in **public-facing customer service** is a plus. **Work Location:** **Lourdes neighborhood – Belo Horizonte/MG** If you enjoy working with people and seek an opportunity in a professional and dynamic environment, join our team. Employment Type: Full-time CLT Compensation: R$1\.780,00 \- R$2\.000,00 per month Benefits: * Medical assistance * Dental assistance * Meal allowance * Transportation allowance Work Mode: On-site