Customer Service Supervisor

Description

Job Summary: We are seeking a communicative, proactive, and organized professional with a passion for coffee to ensure excellence in customer service and exceed customer expectations. Key Highlights: 1. Passion for coffee to deliver the best experience to customers 2. Focus on solutions that satisfy both customers and company objectives 3. Continuous pursuit of new ideas to improve performance **Description: Apply quickly via email:** **Requirements and qualifications:** Communicate clearly, especially when interacting with customers and the team Keep the team motivated and engaged, even during periods of high demand Remain calm under pressure and handle unexpected situations Results orientation—the ability to achieve results Organization to manage daily tasks efficiently Quality in task execution Flexibility to adapt to change Proactivity to anticipate problems, analyze them, and make decisions Listen attentively to customer needs. Find solutions that satisfy both customers and company objectives, prioritizing customer needs and seeking solutions that exceed their expectations; recognize and manage one’s own emotions Continuously seek and propose new ideas to improve operational performance, product quality, and team service Be open to change Be passionate about coffee to deliver the best experience to customers **Benefits:** Attendance bonus of R$ 100.00; Birthday day off **Work schedule:** Monday to Saturday, from 09:30 to 19:30. **Knowledge:** **Education:** Completed high school **Technical skills:** Basic computer literacy **Behavioral skills:** Communication, Flexibility 2511240202461552409