Description
Job Summary:
We are seeking a Store Assistant to delight customers, support sales, operate the cash register, offer financial services, and organize the department—delivering an outstanding shopping experience.
Key Highlights:
1. Focus on delighting customers and delivering effective solutions
2. Diverse responsibilities, from customer service to store organization
3. An environment that values learning, diversity, and inclusion
We are looking for a **Store Assistant** to join our super team at Renner stores!
The **Store Assistant’s** mission is to place the customer first—both in sales and in the purchase completion process—with full commitment to exceeding their needs and providing effective, surprising solutions that delight them.
**Responsibilities and Duties**
* Delight customers throughout the sales process by attending to and assisting them whenever necessary;
* Support customers during purchase completion;
* Handle payments, and perform cash register opening and closing;
* Offer financial services such as credit cards and installment plans;
* Process returns and exchanges;
* Perform daily restocking and department organization tasks;
* Assist with labeling products in stock with prices and codes;
* Attend to customers in fitting rooms to deliver the best possible shopping experience;
* Organize sales areas and window displays according to merchandising standards;
* Encourage customers leaving the store to share feedback on their service experience via the Encantômetro;
* Serve the general public.
**Requirements and Qualifications**
* Completed high school education;
* Enjoy interacting with the public;
* Availability to work on weekends;
* Interest in fashion;
* Proficiency with digital tools.
**Additional Information** **And what benefits do we offer?**
**For your health and well-being:**
* Comprehensive medical and hospital insurance plan—including obstetrics—for all hierarchical levels, covering all procedures listed by the ANS (National Supplementary Health Agency – www.ans.gov.br);
* Dr. Be (telemedicine, telepsychology, nutritional coaching, and sports coaching) at no cost for employees and dependents;
* Dr. Be Gestante to support our pregnant employees and dependents through week 32;
* Wellhub (Gympass) with a Free plan option;
* Programs and campaigns designed to promote self-care, health, and well-being for employees and their families (Saúde em Dia, Oncological Support Program, Psychosocial Support and Guidance for Victims of Domestic Violence).
**To simplify your daily routine:**
* Transportation allowance;
* Restaurant vouchers;
* Multi-purchase credit card;
* Employee discount of up to 20% on purchases at our Renner, Youcom, Ashua, and Camicado stores.
**For flexibility and work-life balance:**
* Balance methodology applied with leadership and teams to strengthen communication and recognition, well-being, and working style/tools.
**Learn about our Ser (Renner S.A. Employees’ Association):**
**Founded in 1986, Ser promotes and drives initiatives focused on social, cultural, and personal well-being and development.**
**Member employees enjoy differentiated services, a discount club, and benefits through over 200 partner companies across education, health, food, leisure, and entertainment. Explore our key partnerships!**
* Dental plan;
* Life insurance;
* Up to 35% discount at pharmacies;
* Pet care partnership;
* Movie tickets and much more.
**People with disabilities are welcome in all our opportunities.**
What delights you?
Beyond being the country’s largest fashion retailer, we are an ecosystem where we create the future, innovate, and solve diverse challenges. Every day, we learn something new, develop skills, and refine talents.
Here, we foster a strong sense of belonging, respect diversity, and work in an environment where we care for each other. Environmental and social awareness guides all our actions, reflecting our clear commitment to employees, customers, and suppliers. Together, we bring enchantment to over 600 stores across five Brazilian states—as well as in Argentina and Uruguay.
**If what delights you is the opportunity to learn, share, and teach; if what delights you is respect, diversity, and inclusion—you belong here.**
**Join our team of 24,000 employees united to delight customers alongside the Renner, Camicado, Youcom, Ashua, Repassa, and Realize brands.**
**So—will you help us create responsible fashion with us?**
**\#OQueTeEncantaNosEncanta